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“Far and away, the best Dollar Tree I've ever been to. I am a semi handicapped senior citizen, and shopping isn't easy for me. In fact, this was only the 2nd time I was able to shop in a year. I would like to make a special mention of an employee named Aria. I was in the back of the store and asked her if there was a chair back there. She said there wasn't, but without any prompting, she went to the front of the store, got a chair out of the office and placed it near the front register for me. What a very thoughtful gesture! I went to the front twice and used it to take a break. She also helped put my bags back into the cart after checkout, and helped me take them to my car. I couldn't have finished my shopping without her. As she put my bags into my car, I offered her $5 for all her help, which she declined. What a wonderful help she was. That kind of exceptional customer service was so very appreciated. Aria is a credit to Dollar Tree, and she is the kind of employee who needs to be single out for her kindness and dedication. I would be remiss if I didn't also mention the young lady manning the register. She was kind and helpful as well.”
“The most organized Dollar Tree I have ever been to! So clean! My OCD is in heaven! They have all the things I was looking for, fun and new stuff! What a delight! I wish I lived closer...”
“Well stocked but larger on sale or coupon items go fast. Friendly helpful employees. Self checkout closed when I shopped. More coolers and freezers were added so more perishables are available.”
“I asked the young man at the cashier booth if he had cat litter there and he said I don't know. I don't work here. Just hoped on to help. I love when a community comes together to get it done. Way to go Mitchell”
“I went to this Dollar Tree because the one in my neighborhood is not stocked regularly or organized, and it did not disappoint! The store was organized and fully stocked! I was able to find a variety of Valentine's Day items and candies. I will be going to this store more often since it is only 10 minutes away from me.”
“This story is very neat and organized and keeps the shelves stocked. All of the associates are very nice and make your experience at the store a better place. Thank you”
“The staff here in Eastlake on Vine are the friendliest ppl. They will bend over backwards for you. Always fully stocked. If they don't have something, they will go check the shipments to see if it is in the back. Very welcoming. I would work there PT just to mingle with them!”
“Close to me. Empty boxes all around. Not enough employees here. Especially since it's the holiday season. Cashier was awesome. Very polite and friendly. Did not see any other employees. Around 11am Saturday morning. Employee 5 STARS! Store 3 STARS.”
“Great place to shop at, always organized and clean isles. Love the seasonal items they sell each year. The store is busy quite often but the management and employees are very kind. Tom & Jaxson made the experience more delightful.Just keep in mind that items here priced up to $ 1.25 & are no longer $ 1.00, but a quarter isn't really a big deal.”
“What a wonderful location! Bob the cashier is such a kind, helpful, patient individual that really cares about the customers as well as the store there in Willoughby. I had never been to this location yet I will return due to Bobs amazing attitude.”
“This store is around the corner from the house. Friendly staff, usually quiet atmosphere-reflective of the neighborhood. This time they were out of paper towels, it seems to rotate since the coronavirus hit. Probably good idea to call ahead and see if the one of the main items you're after is there. Otherwise, good visit.”
“Awesome customer service !!! Extremely clean and welcoming !! I will drive out of the way to go here instead of nearest one !!?Great experience every time ?managment is kind friendly helpful !!! ? Thanks Angela and Cori and Pam for being so amazing !!✨??”
“Stopped by today was greater by the Alex.. Spoke to the staff and again was told by Alex to have good day..
This location has better service, most other locations and Alex goes above and beyond for customers..
Thanks guys!!”
“My go-to store for all my staples & snacks. The store is clean and organized, and the folks that work there are great people. I just wish they had a small produce section.”
“Arrr, Dollar General be a fine port for any thrifty pirate lookin’ to stock their hold without emptyin’ the treasure chest! From snacks and household supplies to little trinkets and necessities, ye can find a bounty of useful loot all at fair prices. The aisles be tidy enough to navigate, and the crew be helpful, guidin’ ye to the best plunder. A reliable stop for any sailor on a budget or in need of quick provisions. Five parrots out of five! ????? — From a shrewd buccaneer always on the lookout for hidden treasure!”
“I frequent this store. Every time I visit, the staff are pleasant. The line moves quickly. Most of the time, I am able to get everything I stopped in for. You can't beat the prices. Lately, some of the freezers have been broke down, so there are limited frozen products. I find they are typically organized, but during holiday season, it can be less so. I do not ever buy produce there. It never looks as good as the local market to me, so I just stick to the market.”
“I love Dollar Tree!!! And Tammy the manger is GREAT!!..She is always working hard stocking,ringing people out and helping customers! Always has something new to keep the employees active and to help them love working there! All together great place,manger and employees!!!”
“Every Saturday, Family Dollar offers a $5 off coupon on their already low prices !!!Check the weekly ad on your phone and you will find amazing prices on alot of your summer needs!!! The staff is also very polite and helpful too ?...”
“Awesome Store..Awesome attitudes.. just left store.. cashier with glasses is the most joyful woman.. I was having a rough morning.. She made my day.. Very helpful and extremely kind.”
“Yes overall good items& prices,I shop at this store 4 to 5 times a week,I just want to say that I enjoy going to this store because of the employees that work so hard& service that they give to customers,especially Debbie that's always good with me I'll spend from $ 10.00 to 80.00 at this store& always get good service.I just want to say "Thank You" for what all that these mgrs& employees do to keep me coming back..”
“Dollar General is one of my favorite stores. The price is almost always right and they always have what you’re looking for. My store ( the store nearest me ) is always neat and clean. I have been into stores where the isles are a mess and you can’t find anything. The only reason I give them 4 out of 5 stars is because outside the store always has so much trash just laying around. Come on clean up people.”
“I've stopped at this location a total of 3 times previously. After my first time visiting this store, I wasn't impressed. The store was cluttered, merchandise was disorganized and not straightened on the shelves, and the cashiers were friendly...dutifully. I honestly dreaded ever having to stop there again.Today, I was shocked! The store has had a major overhaul! I was transported into a store that was clean, organized, uncluttered, clear aisles, and well stocked.There was one cashier, and an employee stocking merchandise. When the line started to get long, the employee stopped stocking merchandise to help ring up customers. That is a big change from my experience at a different Family Dollar location. Customer service matters!Although the store isn't finished with having the floors left to do, I can say there is a sense of pride in what I saw today. There is value in being a community store. Your customers deserve this change! Kudos!”
“Dollar General Concord is truly one of the best Dollar General stores out there! They are lucky to be in a larger than normal footprint, with wider aisles and a more relaxed, better shopping experience. Great employees complete the mix.”
“For the most part, a Dollar Tree is a Dollar Tree. You know what you're in for.
The only variation you really get is how clean and organized the store is and how well it's staffed.
This particular location is about average on both fronts. We visited just after Christmas, so they seemed to be turning over seasonal merchandise. Otherwise, the stock was decent, if missing a few things I was hoping to find.
The store seemed to be staffed by two people, and there was a faitly long backup at the checkout. But that's also partly bad luck on my timing.
Overall, it's a perfectly passable discount store.”
“I was pleasantly surprised at how much work they put in to re-organize the mess that used to be there. Great job! I stopped in to get a bag and a card and found them quickly. I was checked out within moments of standing in line.”
“Friendliest cashier that I've " ever" interacted with, I think her name is .. Shonia! Smiling face, helpful, asked if we'd found everything ok? She also chimes in with me as I jokingly said something to my husband. Management.. please keep her as an employee. A person like her is an asset to your company.”
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“More organized and cleaner than most...easy to find what you need...friendly/polite female clerk...9 miles from my house but worth the trip...passed by 5 other DT stores...I will return”