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February 2024 by Jared
The guys working were really chill and had me out in less than 10 minutes.
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February 2024 by Virra Management
Kevin was very professional, extremely knowledgeable. Spent time to answer all our questions.
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January 2024 by Jennifer Buynack
Jake was extremely helpful, transparent, honest, and kind. Our upgrades were perfect!
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January 2024 by Erin M
Best experience in an AT&T store to date! I appreciate the professionalism and courtesy from the second I walked in the door.
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January 2024 by Loren Sciulla
Came into store for iCloud issue. Jake had it fixed in no time. 5 start. Highly reccomend!
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July 2023 by Melissa Lichtler
Our rep, Jake, was awesome. Very helpful and courteous. Highly recommend!
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July 2023 by Cherie McFarland
I had stopped in for some questions, and was greeted immediately by the store manager. I had told him I worked in the medical field, and offered me an amazing deal with their First Net service. Not only the manager, but the rest of the staff was kind, and professional. I will definitely be telling friends and family about this experience!!
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July 2023 by Bones Kelley McCoy KNFRaf (WaltcBones; dadcmebones12)
Had very few issues of updating a 13 year old Galaxy to the S23+. I love this phone & picture is tremendous!!!!!! Easy ops too!! I found a read, military grade case with screen protector/stand for $10at Wallmart!! Perfect!!
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May 2023 by Kathy Wells
Came in to upgrade, worked with the store manager, Tyler. He was very kind, professional, and honest. Had a great, and fun time here with him and his staff. All around perfect and easy experience!
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April 2023 by Tina Kirchner
Came in to get a new phone, worked with a Kevin! The whole process was amazing!! It was very fast, and was very nice and professional! He also got me accessories at a discounted price! I recommend this store to everyone reading! Very satisfied leaving the store!
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April 2023 by Catherine Wiles
Came in to upgrade phones, was helped by Tyler. He and the rest of the staff were extremely kind, and super friendly. Great experience here at this store. 10/10
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April 2023 by Patricia (Patty)
Went in yesterday to inquire about a replacement phone. The rep. was indifferent & either lacked knowledge or didn’t care. I also commented about the air pockets on my phone screen which is under warranty. He said he hasn’t seen a phone as small as mine in a long time (I purchased the iPhone there about a 2 yrs ago.). I can go to any AT&T store to find my screen saver…”they don’t carry it & have no control over what comes in for stock “…..anotherwords go look yourself..and walked away…I’m ready to break my 25 year contract with them…. and this is an AT&T which I have used many times and always pleased with the service…..just unbelievable!!!!!!!!
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March 2023 by Scott Burgess
BEST CUSTOMER SERVICE EVER Tyler was able to help me with my phone when others said it can't be done Tyler didn't give up and spent a great deal of his time back forth between my old cell phone service provider and new provider as frustrating it could have been for him Tyler never once got upset with me nor did he gave up getting my phone in working and on the service I wanted......over all feel as tho Tyler is great guy who genuinely cares for his customers and always will give 100%
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March 2023 by Patricia Papp
Went in yesterday to inquire about a replacement phone. The rep. was indifferent & either lacked knowledge or didn’t care. I also commented about the air pockets on my phone screen which is under warranty. He said he hasn’t seen a phone as small as mine in a long time (I purchased the iPhone there about a 2 yrs ago.). I can go to any AT&T store to find my screen saver…”they don’t carry it & have no control over what comes in for stock “…..anotherwords go look yourself..and walked away…I’m ready to break my 25 year contract with them…. and this is an AT&T which I have used many times and always pleased with the service…..just unbelievable!!!!!!!!
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February 2023 by Brandon Kleinsorge
I walked in to get a new phone due to my screen breaking on my phone. The guys were really friendly and awesome to work with... BUT... I was not happy that my plan was changed without my knowledge or that they automatically just added insurance on my phone and told me that it "automatically" comes with my phone(which I knew it didnt). I previously just had the basic unlimited plan which was $70, i checked my account and all of a sudden i had an $85 plan. So my bill was raised an extra roughly $30 each month without my knowledge.. I understand stores like this may work off commission and they are trained to get every sale out of a customer they can. But how about not doing it in a shady way... How about letting your customers make decisions on what they want. Honestly I'm not one to complain ever, but with the way costs are for everything now, every dollar matters. Was attempting to scam me out of an extra $30 each month worth it.. customers appreciate honesty and transparency, that's what keeps people bringing you business. I have been with at&t for a few years now and was disappointed... I'm not looking for any apologies or things to "make ot better" I already corrected my plan. Just don't do this to future customers...
