AT&T Store in Mentor provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract or credit check. The store offers unlimited data plans that include nationwide 5G service at no extra cost. Reviews highlight the excellent customer service at this location. Julian is frequently praised for being efficient, friendly, and knowledgeable, often handling multiple customers with calmness and respect. Customers appreciate his personality and thorough assistance, making their experience the best they’ve had. The staff is described as helpful, friendly, and very informative, ensuring customers get what they need with ease. Many customers mention feeling like VIPs during their visits, thanks to the attentive service from staff members like Jake and Kevin, who are recognized for making the process of switching phones and adding lines smooth and painless. Overall, the store provides a positive experience with knowledgeable staff dedicated to helping customers stay connected and satisfied with their devices and plans.
Brandon was exceptionally professional and very helpful with any questions or concerns I had with my new phone. I am excited to be getting home internet on Monday.
February 2026
Got my Internet account access straightened out here after many hassles online. Would have given five stars except that an in person visit shouldn't have been needed in the first place.
February 2026
I made a mistake of rating via text message a while ago. But overall experience was great and Brandon was really patient and helpful with my trade in phone!
