AutoZone in Mentor is a reliable auto parts store known for its helpful and knowledgeable staff. Customers appreciate the friendly service, with employees like Scott and others going the extra mile to assist. The team is efficient and polite, ensuring customers get the parts they need quickly. AutoZone offers a wide range of products, including batteries and windshield wipers, often providing same-day installation and even free services. The staff are attentive and ready to help with urgent needs, such as installing a battery or fixing a detached fender. Overall, AutoZone is recognized for its great customer service, quick solutions, and a staff that truly cares about helping customers with their automotive needs.
I needed a battery and called a couple different times with questions. Each person who I spoke to at mentor AutoZone was helpful. Since Eastlake is closer I also tried them. I was put on hold when asking for a battery and nobody ever came back to the phone. Moral of the story go to Mentor. The manager is great there
July 2025
Brian and Adam always helps me out and makes everything so easy!!! Above and beyond every time!!!!
July 2025
Weirdly, their selection wasn't as good as Walmart.
