Best Buy is a well-known electronics store chain that offers a large selection of electronics at reasonable prices. The store is clean and organized, making it easy for customers to browse. However, some customers have noted that staff can be hard to find when assistance is needed, although they are helpful once approached. While experiences with Geek Squad have been mixed, with some customers facing delays before receiving help, the store's front staff have received praise for their excellent service, especially towards customers with special needs. Many customers have highlighted exceptional customer service from individual staff members, who went above and beyond to provide assistance and recommendations. Overall, Best Buy is recognized for its wide product range and dedication to customer satisfaction, but some may experience longer wait times for help.
Spoke to a lovely young woman in Customer Service this morning. Received an email that was obviously a scam. Normally, I write down the name of the person that I’m speaking with….but I was kind if upset and did not. However, this very helpful young woman assured me it was a scam and gave me an address to send a copy... read full comment
August 2026
The mentor best buy is far the best!!! The employees and managers make this place. Far better than mayfield where they don't care about customers. This is the only one I will go to
August 2026
Way, way better in Mentor than Mayfield Hts, they actually helped!
