“My elderly parents were having trouble with their TV. Even though they didn't buy their TV from Mentor TV, they somehow got the number for there and my dad called asking for help. The lady who answered the phone tried helping them work things out and then when I got on the line, tried to assist me as well. She gave us some advice on things to try. The TV did get sorted out in the end - Dad had switched some cords around by mistake (thank you, helpful lady at Mentor TV! Your advice helped me rule out a lot of things, and I was able to figure out the problem much sooner!)
It was just so nice of her to try to help my parents, even though they weren't even customers. If you do buy a TV from here, I am sure that the staff will be terrific and supportive, so I would highly recommend this place!!”
“I was in town visiting friends for a few days when my charging port on my iPhone 8 finally gave out . The repair guy I usually use back in PA was hesitant about repairing it previously so when I was told they would have it done in an hour I was amazed. Not only was it done but it works better than when I bought this phone refurbished online. I HIGHLY recommend them !!!! I’m a happy customer Price was quoted upfront and worth every penny for quality work. Thanks”
“A very good company. I have only positive reviews; I bought two subwoofers and a projector through them. Everything always arrived very quickly and on time. Now I'm faced with the fact that the projector didn't suit me, and I needed to return it. I called them, sent it back, and literally two days later, I received a full refund. Thank you so much.”
10AM - 8PM
7617 Mentor Ave, Mentor
Electronics
“I had a lot of trouble after I signed up with the IX center. I came into the T-Mobile store in mentor and spoke with the manager Brian Remaklus. He is a very calm demeanor was very knowledgeable and new everything he was talking about. He made all my issues go away effortlessly. He definitely deserves kudos for being the type of manager he is his customer service is spot on!”
“I have usually found what I needed here, but now they are online only. No store. They kindly helped me anyway, and didn't have the part but told me where to get it.”
10AM - 8PM
7830 Plaza Blvd, Mentor
Electronics
“Salee was especially helpful. He was happy to see us, asked questions, and directed us to the TV that fit our needs and allotted budget. I love it when sales people genuinely help and don’t steer you towards things we don’t need or want. He made buying our TV really easy. Even helped us load it into the car. 5 stars Salee!”
“Shoutout to Sharon for helping me out. I have a few groceries I needed to put in the fridge when I get back to my destination but I was stuck at target cause I didn't have a ride. Sharon was able to help me out and put some of the groceries I needed into a fridge temporarily until my ride showed up.”
“VIP installed a remote start/alarm system on my 2020 ram 2500. I could not be more happy with the system or with his work. It was quick and painless. He taught me how to connect the app with the system so I can check on my trucks current state from wherever and adjust as necessary. We love working with Chris!When the time comes we will have Chris do the audio in my truck as well when I'm ready to upgrade! I would not trust anyone else besides Chris with my truck to make these kind of upgrades. (I am picky)”
“I usually don't like tmobile stores. This one is great however. The workers here are kind and try to help you unlike other stores. Ivan helped me and answered all my questions. I will be back to this location. Go here and not to the other mentor ave tmobile.”
Open 24 hours
5711 Heisley Rd, Mentor
Electronics
“This particular location is right off of the highway and very convenient…it is small but carries a lot of items that travelers would need in a pinch. Their coffee selection is great, the staff is friendly I recommend this location!”
Open 24 hours
6709 Center St, Mentor
Electronics
“Great establishment I love going to this gas station every time my car needs it!! I highly recommend this gas stop the staff is responsible and kind and the place it’s self is very clean and kept up well 5 stars all the way!!!!”
8AM - 10PM
9669 Mentor Ave, Mentor
Electronics
“Very clean store with nice employees. I enjoy shopping here, especially for books and home decor/organization. I just wish that they’d have people in electronics, considering that you need to ask them to unlock almost everything in that section. I’ve spent numerous trips walking around the store looking for an employee to unlock something for me.”
Open 24 hours
8360 Broadmoor Rd, Mentor
Electronics
“Normal BP gas station with 7-Eleven convenience store combined. Nice customer service. Many items that you may be looking for. Drinks, Food Hot ? food items. Coffee ☕ & much much more.”
9AM - 7PM
7685 Mentor Ave, Mentor
Electronics
“Jess was amazing! She was by herself last Sunday but was very accommodating, even with multiple people in the store. Kudos to her and the great service she provided!”
“Service and quality of product excellent. Easy scheduling. Options clearly reviewed for upgrading system. Tech and office personnel were extremely accommodating and informative. Would highly recommend for house audio/alarm,/av issues.”