Classic Ford Mentor is a top choice for anyone seeking Ford vehicles in Mentor, Ohio. The dealership is known for its extensive selection of new and pre-owned cars, trucks, and SUVs, catering to various needs and lifestyles. Customers consistently praise the knowledgeable and friendly sales team for their dedication to helping buyers find the perfect vehicle. The service department also receives high marks for going above and beyond, ensuring customer satisfaction and delivering service excellence. Many reviews highlight the convenient mobile service option, which allows for repairs at customers' homes, especially during challenging circumstances like severe weather. Customers appreciate the quality of service, with concerns for safety and comfort being priorities. Even when faced with challenges, such as undetected issues, the team remains patient and understanding, discussing next steps to resolve problems effectively. The positive experiences have led many to return for future needs, with customers expressing loyalty to Classic Ford Mentor for both vehicle purchases and service. Overall, Classic Ford Mentor is recognized as a reliable dealership that values its customers and provides exceptional service.
Classic Ford in Mentor, OH was the second dealership we stopped at to look at the new Ford Broncos. I’m glad we stopped John was so much more prepared for our questions and very knowledgeable regarding the exact vehicle we wanted.
August 2024
Great service, loved the technician text message update the vehicle .
August 2024
Low pressure, Relationship building sales dept, and I received more monies off than what I expected to get
