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“John did a terrific job of letting me and wife test drive the vehicles we were interested in. He was very helpful in explaining features and pricing. He brought a lot of experience to the table. Very professional.”
“Third vehicle purchased from Classic. Our salesman, Bryan Walker, was personable, extremely knowledgeable, and thorough. We never felt rushed. All of our questions were answered promptly. We felt the pricing was more than fair, given today’s market. We would highly recommend anyone interested in a Mazda to visit Classic.”
“My mom's car was considered total, but we received a good pay off for her car that was rear ended ,after D & S Automotive evaluated the car + they were polite during the process.”
“My family has been using Rohaley’s for over 25 years. My brother sent me to Al because he felt I was wasting money taking my car to the dealer for oil changes. I took my car and Al came back into the shop and asked if I knew how to check my oil level. I told him “No” . He then showed me that I had 60% oil. The dealer had been changing new oil! Al told me to go away and come back when my oil level hit 20%. I have been going to Al now for 9 years and Al has maintained my car for all those years. I moved to the West Side of Cleveland and I happily drive across town knowing I can trust Al and the team at Rohaley’s!!!”
“Fantastic customer service!! We were just passing through when we discovered we had an issue with a valve stem. I called 20 min before they closed and was told to go right in and the gentleman said he would stay late to get us back on the road. Both he and the tech who stayed were friendly, knowledgeable and quick. Highly recommend this business.”
“Nick goes over and above. Went with me to the Honda dealership to purchase a part needed for my vehicle along with solving and taking care of the issue immediately. I highly recommend Nick for any car problems you encounter.”
“Came in for an oil change & recall for my Honda. Oil change was great. Recall parts are on order. Loved to get the car washed while there. Friendly staff. Will be back when recall part is in stock.”
“Everyone there is so friendly! 10/10 service I’m 100% going here when I need another oil change :D they told me about any issues they saw with my car very helpful!”
“D&S did a fantastic job repairing the damage on my Jeep. I didn’t know what to expect.The staff are very helpful and professional.Thank you D&S wonderful job.”
“This is the third vehicle I have purchased from Audi Mentor.
They make the process simple and easy.
High-quality products, professional sales people, and efficient closing.”
“Classic was a class act. Rachel was our salesperson and was exceptional. Answered all of our questions and was responsive to all of our requests. We couldn’t have had a better experience buying a car. Thank you”
“Probably the best car buying customer service I have ever experienced! The team goes above and beyond, very thorough and takes the time to go over information, options, and provide detailed explanations. The follow through and follow up is outstanding - no other care dealership is extending themselves like the team at Classic Volkswagen!”
“Logan and his team at Classic Ford were top-notch from start to finish. I spoke with Logan late one evening and told him I wanted his card because I planned on shopping around before making a decision. There were no cheesy sales tactics, no pressure, and no attempt to keep me there. He simply gave me his card, included his personal number, and told me he was off the next day—but if I had any questions or wanted to come back and look some more, he’d be happy to come in on his day off.
Long story short, I called him the next day. True to his word, Logan met me at the dealership on his day off and worked with me to get a deal done.
That kind of customer service is hard to find these days. Logan was straightforward, professional, and genuinely seemed more interested in earning my business than pressuring me into a sale. I couldn’t be happier with the experience and would absolutely recommend Logan and the team at Classic Ford to anyone looking for a new vehicle.”
“Man that was my far the best experience I've had at dealer
.. Zack and moe and the team were very very easy to work with... made it hard to say no I'll be back and telling everyone how great that was”
“I came here for a vehicle inspection for a car I was looking at close by. My inspection cost half what someone else quoted me and they were quick, friendly and honest. I was recommended to get an echeck on it and I felt comfortable enough to move forward with the purchase. Thank you!”
“Had a great experience with Pearce's Auto Service, Service was quick, price was a couple hundred les than the dealer quoted!!!! I will definitely use them again.”
“Giles is an amazing local shop, they replaced the bad shifter in my Chevy with a quick turnover and affordable price! It’s running better than ever, they really care and are very knowledgeable folks. They’ve serviced my family’s vehicles for years, I’ll always recommend them.”
“Bigggg thanks to oddball and all their employees that helped my family and I.I was scared our car wasn't going to be able to be fixed, they certainly succeeded. Their prices are better than most. Great attitudes and determination. Highly recommend”
“From the first phone call Harley was so helpful. We were updated through out the whole process. Everyone did a fantastic job on fixing my daughter’s car after she was in an accident.”
“I brought my car into the NTB Mentor location yesterday to have the rear driver's side tire checked due to a slow leak. The salesman told me the computers were down, that they were backed-up due to that, and the wait time would be ~2 hrs before they could bring it inside to look at it. I decided to leave my car and walked over to a local restaurant to have lunch.
After lunch I walked back over to NTB and sat in the waiting room. I watched through the window as my CR-V was brought into the bay and the technician quickly located the shiny nail in one of the grooves of the tire that caused the leak.
After ~15 mins, the leak was repaired and I went up to the front desk to pay. I looked at the salesman in disbelief when he told me that the repair would be NC, since the computers were down and I had to wait so long. (He even told me that he had moved me up the list to get me in sooner.) The salesman's only request was that I write a positive review about the store on Google and that is exactly what I am doing. Charge or no charge - I would go back to NTB Mentor location without hesitation for the service.”
“Excellent customer service! Greg Mason was amazing to work with! Love my new vehicle! Highly recommend this dealership! Thank you Greg for All your help!
Best experience with a car dealership!”
“I have to say, that having my Nissan Ariya Evolve+ serviced at Mentor Nissan was one of the best if not the best car services I've ever had done. The people were very kind and helpful, and they did a really great job on my car. I'm happy that I'll be having my car serviced from now on. Great job Jackie! You were especially helpful.”
9AM - 6PM
8505 Mentor Avenue, Mentor
Auto Repair
“Had a fantastic and smooth buying experience here. We traveled from out-of-state to purchase a particular vehicle, since its configurations satisfy our needs. Josh Gowing went out of his way to make the long-distance purchase hassle-free, and even picking us up right at the airport. The transaction was fast and smooth, and transparent with no games in the numbers. Plus, the show room is really nice and spacious. Thanks again Josh and the team.”
“Amazing service by every employee at Classic, VW! Jennifer and Mike had me in and out with my new car in 45 mins! Thanks for the great service! See you in 39 months for my next new ride!!”
“My brakes went out so I slowly drove to the shop. They quickly got me going and went above and beyond to make sure it was done right, and in the 4 years I've had my car the brakes have never felt better! Thank you!!”
“Super nice people! I had a tire emergency and had my car towed sight unseen to this shop. They got me back on the road and I was impressed on how nice this shop was. Would definitely recommend anyone on the painesville area to try them out for any automotive need.”
“Great place and absolutely great prices they did not try to upsell me and were very good with communication and also fixed another problem on my daughters car definitely recommend”
“Stopped in for an echeck that is free.He took the car right away. He put the paperwork on the seat and pulled the car so that I could just go straight out. Fast and friendly!”
“They delivered professional, fast, high quality work, and didn’t exceed initially quoted price on a re-tint job. I would not hesitate choosing this shop for future tint work or other auto repairs.”
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“Amazing work! Greg was mobile the same day and had a big deep chip looking like it was never there. He was funny and friendly! I couldn’t recommend this company enough! Will go back if I run into this issue again!”