Discount Tire in East Mentor, OH, is a trusted local shop known for its excellent service and wide selection of tires and wheels. Customers appreciate the store’s convenient location and comprehensive services, which include tire installation, rotation, balancing, flat repairs, and free air pressure checks. The store stocks popular tire and wheel brands and can order any tire and rim combination suitable for cars, SUVs, or trucks. Many reviewers highlight the fast, efficient, and professional work done by the team, noting that they always feel welcomed and valued. The staff’s customer service is frequently praised as being courteous and above expectations. Several customers shared positive experiences with online ordering and fitting, with staff such as Evan and Caleb going above and beyond to ensure proper fit and safety. Customers also commend the store’s punctuality and coordination, emphasizing how quickly and effectively they complete their services, often returning with improved ride quality and no vibrations. The team’s professionalism and dedication to safety have built strong customer loyalty, with many making referrals to friends and family. Overall, Discount Tire in East Mentor is recognized as a reliable, friendly, and efficient tire shop that prioritizes customer satisfaction and safety.
Other than a miscommunication and lack of all the tires I need in my size. It was a great service and quite quick.
October 2024
My first time working with Discount Tire and even on an extremely busy day Evan immediately made me feel apart of the Discount Tire family. Very polite and informative, I will be referring friends and family. Overall 11/10 experience, I’ll be back.
October 2024
Super impressed with this place and the team! They do fast and efficient work and always make you feel welcome! A+ customer service, FREE tire rotations!! Free!! ???
