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“Fantastic customer service!! We were just passing through when we discovered we had an issue with a valve stem. I called 20 min before they closed and was told to go right in and the gentleman said he would stay late to get us back on the road. Both he and the tech who stayed were friendly, knowledgeable and quick. Highly recommend this business.”
“Nick goes over and above. Went with me to the Honda dealership to purchase a part needed for my vehicle along with solving and taking care of the issue immediately. I highly recommend Nick for any car problems you encounter.”
“I brought my car into the NTB Mentor location yesterday to have the rear driver's side tire checked due to a slow leak. The salesman told me the computers were down, that they were backed-up due to that, and the wait time would be ~2 hrs before they could bring it inside to look at it. I decided to leave my car and walked over to a local restaurant to have lunch.
After lunch I walked back over to NTB and sat in the waiting room. I watched through the window as my CR-V was brought into the bay and the technician quickly located the shiny nail in one of the grooves of the tire that caused the leak.
After ~15 mins, the leak was repaired and I went up to the front desk to pay. I looked at the salesman in disbelief when he told me that the repair would be NC, since the computers were down and I had to wait so long. (He even told me that he had moved me up the list to get me in sooner.) The salesman's only request was that I write a positive review about the store on Google and that is exactly what I am doing. Charge or no charge - I would go back to NTB Mentor location without hesitation for the service.”
“Super nice people! I had a tire emergency and had my car towed sight unseen to this shop. They got me back on the road and I was impressed on how nice this shop was. Would definitely recommend anyone on the painesville area to try them out for any automotive need.”
“Stopped in for an echeck that is free.He took the car right away. He put the paperwork on the seat and pulled the car so that I could just go straight out. Fast and friendly!”
“Difficult to find someone to work on an old 1988 OMC Cobra drive, but Perry did a great job correcting the shifting issue (was grinding into reverse). Clunks right into gear now. Happy boater again.”
“Needed a couple of tires for my Corvette, but was leary about taking it just anywhere. The owner took extra care when putting it on the lift to make sure it would not damage anything and used a touchless tire machine to remove and install the new tires. We very informative in explaining the process. Definitely recommend them for your exotic car needs!!!”
“S and S is worth more than 5 stars. Ken is honest, trustworthy, communicative, and just an overall genuine, kind hearted man. His prices for my brakes and rotors were considerably cheaper than other shops in the Mentor & Painesville area. He treats his customers like friends and family. I highly recommend for any mechanical needs big or small. This will be the only shop I go to from here on out.”
7:30AM - 6:30PM
8443 Mentor Avenue, Mentor
Tire Dealers
“I was traveling through the Cleveland area when my car broke down. Robert at Consumer Tire accommodated me on short notice and was wonderful. Very positive experience.”
7:30AM - 6PM
9862 Johnnycake Ridge Road, Mentor
Tire Dealers
“Thank you Cory for finding the issue and quickly repairing my car! It is running so much better with new bearings and tires! I appreciate your concern about safety too!”
“Had a great experience with the crew at mentor Sams club. My car got stuck in the cold and wouldn’t start, they jump started my car, replaced the battery in my car, and it’s running fantastic now thanks to these guys. I haven’t had any issues since and they took care of me rather quickly.”
“I went to Firestone and was pleasantly surprised. They also have a four wheel alignment bay open on a Sunday! These guys have a 7 day a week operation that even offers online internet appointments! They have a waiting room during service and a 🚻 restroom. TJ Italian Restaurant is literally right next door if you get hungry! What more could you ask for? 🤔”
7:30AM - 6PM
6099 Heisley Road, Mentor
Tire Dealers
“I love the way the guys conduct customer service. I could tell by the way they handle my situation that they were professionals and were very knowledgeable about autos. Being a woman you sometimes feel like you might get taken advantage of when you take your car in. They made me feel comfortable. I appreciate that”
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“My first time working with Discount Tire and even on an extremely busy day Evan immediately made me feel apart of the Discount Tire family. Very polite and informative, I will be referring friends and family. Overall 11/10 experience, I’ll be back.”