LensCrafters, located at 7850 Mentor Ave, is committed to providing quality eyecare and ensuring customers see their best. The store offers comprehensive eye exams, a wide selection of premium lens solutions, and designer brands such as Prada, Versace, and Ray-Ban. They accept most vision insurance plans, making it convenient for customers. Many reviews highlight the exceptional customer service at this location. Staff members, including Christina and Dan, are described as helpful, patient, and dedicated to resolving issues, even going out of their way to assist customers in need. Repairs are done quickly, with one customer noting that broken glasses were fixed in just 15 minutes. Overall, LensCrafters in Mentor Mall is praised for its outstanding service, professionalism, and willingness to help, making it a top choice for eyecare needs.
I went back to lenscrafters by Kohl's with my 2 week old glasses bent and the lens out and was heartbroken cuz I love the glasses. I expected to have to wait for a new pair but Gary got out his tool and unbent them and put the lens back in and they are brand new! He is very skilled and I was amazed and thrilled.
August 2026
Stacy helped me fix 3 pairs of glasses, with a no problem attitude! She is my hero of the week!
July 2026
Best place ever love the staff and the doctor been going to lens crafters since I was a little girl Good Bless you All
