Visionworks Great Lakes Mall in Mentor, OH offers a convenient and professional eye care experience for the whole family. The independent optometrist on-site conducts thorough eye exams, and the friendly eyewear specialists help customers find the perfect pair of glasses or contacts from top brands like Ray-Ban, Nike, and Longchamp. Customers appreciate the helpful and pleasant staff, who take the time to address their needs. The check-in process is smooth, and the optometrist, while sometimes a bit rushed, generally provides good care. Customers also highlight the affordable prices and quick turnaround for replacement glasses. Overall, Visionworks Great Lakes Mall is a trusted optical retailer that delivers quality eye care and a wide selection of eyewear options, with a focus on customer satisfaction.
Amy was great in assisting me and spending quality time with me placing the order.
August 2026
Amy at Mentor Great Lakes Mall was excellent, efficient, kind, professional and knowledgeable. The selection and pricing is on par and though not overly fancy, the frames will get the job done. Two week wait on the glasses, but saved hundreds of dollars by shopping at Vision Works.
July 2026
Broke my glass on my birthday right before a birthday event. I thought I was going to be and there for a while. The associate got me in and out.