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“Went to Mentor OH location, nice store but didn't carry what we needed. On route to Warren OH location...50 miles away.
Gave Mentor another chance, it just doesn't seem to carry same inventory as the Warren OH location. Nice store, clean and well organized, plenty of parking.”
“If you're looking for essentials, you will find them here. If you're looking for variety, you may want to try another location. Definitely smaller than the other Giant Eagles and Meijer.”
“I would like to recognize Sue at Discount Drug Mart for her outstanding customer service in Pharmacy. Instead of simply telling me there was nothing that could be done, she took the time to investigate the issue, put me on hold, re-ran my son’s prescription, and fixed the problem. Her willingness to go the extra mile made all the difference. Thank you, Sue, for taking the time to help and providing such exceptional service!”
“I have to share ...Lisa and the pharmacy team is pretty Awesome !! Great customer personal service ? ? Reminds me of the small neighborhood pharmacys we use to have growing up.Thank you!”
2 - 9PM 9AM - 1:30PM
7301 Lakeshore Blvd, Mentor
Pharmacies
“Its a drugstore. So very nice staff. I have found thier pharmacy very nice and helpful. If you are in need of buying an embarrassing item they will be more than willing to ring you up discretely. The self serve co.puter is easy to use and the drive thru crew is spot on. Plenty of parking.
I like the random christmas noisy knicknack.”
“I love shopping at GE. The prices are right they even have fresh sushi everything is fresh if it's a day old it's marked down meats and bakery they have a variety of juices.”
10AM - 1:30PM 2 - 7PM
9669 Mentor Avenue, Mentor
Pharmacies
“Wonderful pharmacist, great prescription turn around times, very helpful, gives you relevant information about interactions, things to avoid. I wish they all were like that!”
“This place is great they go the extra mile had pharmacist Tom got a hold of my doctor on a weekend to have him call in prescriptions my husband desperately needed thanks Tom”
“I have been shopping at Mentor Sam's Club for ten years. We shop there all the time stopping in several times a week for various items whether out of necessity, leisure or pleasure. Never have I been so humiliated as today when I stopped in to purchase water for our high school field trip. We take forty to fifty students to Columbus, Ohio each year for a business oriented competition. The trip takes two days and requires an overnight stay. We always provide food and water for the students which usually comes to about five cases of water. When I went to pick up the water at Sam's I was stopped by a sign that said, "Only two cases per membership." Now, I understand the concerns and hype that everyone is having over COVID-19. Regardless about my feelings on the issue, I easily could have purchased my required water over several days had I known there would be a requirement like this. We could have even split the purchase between several teachers. However, the notice was a surprise and we were going to be leaving on the trip before anyone else could make the stop. I went to the help desk to ask for an exception or waiver believing they would happily provide the students with their need. Instead, I was told, "No exceptions!" I asked to talk to a manager. She also said, "No exceptions!" I had proof of the conference registration, the school's field trip permission, the school tax form, my own school ID and several other documents that would verify my claim. She repeated, "No exceptions!" She said the mandate came from corporate and she had to follow the mandate. I suggested she call corporate to see if they would grant me the waiver. She refused and only said, "Call 1-800-Walmart." I asked her if we could go to her office and we could make the call together. She refused. So, then I asked her if we could go somewhere to talk where people couldn't hear us. She led me into the automotive department. I tried several times to reach corporate through the number she gave me except it kept giving me a menu to enter contests to win free cruises or get free stuff by making a shipping payment or to talk to a representative if you are older than 50 years old. If I pressed the wrong number it would hang up and I would have to redial. She stood there with me for over five minutes while I made several attempts. On my last attempt I thought I would put it on speakerphone so she could hear the problems I was having. By the time that call went through it was past corporate hours and the recording said to try again tomorrow during business hours. I asked her again to use her connections to make the call. She claimed she uses the same number 1-800-Walmart. So, every time "K" needs to contact corporate office she's willing to spend her valuable time pressing menu numbers regarding issues that don't pertain to her phone call or the store's needs. I don't think so. I call her K because that is the only information she would give me about herself. I'm sending this letter to corporate in hopes they might help their managers get their customer priorities in order. On the other hand - K needs to get a meaningful life.”
“Good drive thru and they text you when your script is ready. Inside counter has ample room if there are lines. Usually have 1 or 2 pharmacists and a couple pharmacist assistants on hand. Open 7 days.”
7AM - 10PM
9400 Mentor Ave, Mentor
Pharmacies
“They always have the vitamins & sinus medicine I need every cold season! They are the best for the quick Diet Coke fix with their big cans! Never out of anything & have anything you need.”
“Had a great experience with the crew at mentor Sams club. My car got stuck in the cold and wouldn’t start, they jump started my car, replaced the battery in my car, and it’s running fantastic now thanks to these guys. I haven’t had any issues since and they took care of me rather quickly.”
6AM - 11PM
9303 Mentor Ave, Mentor
Pharmacies
“I wanted to give a transparent review into this store. I absolutely love Walmart!!
Yesterday I ordered a 58" tv for my bedroom, online. Upon pickup I noticed nothing wrong. Once I got home and was able to open and set up I noticed there were missing parts: remote/legs. There was also dust and something white on the back of the tv that looked like paint.
Today I went to return this and amongst the problems that came along with the return, customer service and management took care of the problem at hand. Thank you Andrew, Timmy, Tammy and the customer service desk associates for being timely, responsive and helpful because this return could have gone another way due to fraudulent behavior.”
7AM - 9PM
7353 Mentor Ave, Mentor
Pharmacies
“Always a pleasure to come to this store. All the cashiers are very helpful and the lines aren’t too bad. All these people giving this place a bad review are probably just horrible people that will never be pleased no matter what you do.”
7AM - 10PM
9400 Mentor Ave, Mentor
Pharmacies
“The store is always clean, merchandise is always fully stocked, well organized, and the pricing is clearly labeled. The cashiers are friendly and helpful, and I consistently leave the store after each visit feeling satisfied.”
8AM - 10PM
7301 Lakeshore Blvd, Mentor
Pharmacies
“Your cashier was excellent...
Your store was a little hard to find what I was looking for and your cashier helped me find it she was very very helpful and very nice”
8AM - 10PM
9040 Mentor Ave, Mentor
Pharmacies
“Outstanding service today between the pharmacist I spoke with and the manager!!! Thank you for listening, your empathy, your kindness and help with my husband's medication dilemma this afternoon!! Sincerely, Vickie”
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“Best gas prices around. I enjoy always having a quick conversation with one of the female employees there. She is so friendly and helpful. If you're reading this, please follow the signs and arrows. You can't just be pulling in any direction you want, it Causes Chaos. Thank you in advance”