Walgreens has received mixed reviews from customers, highlighting both outstanding service and areas for improvement. Many customers appreciate the helpfulness of the pharmacy staff, particularly mentioning the outstanding service from the pharmacy ladies who assist with the Good RX app. One reviewer praised a specific employee for her professionalism and kindness, noting her ability to multitask while maintaining a positive attitude even in challenging situations. Another customer expressed gratitude for a friendly pharmacist who took the time to provide assistance in choosing over-the-counter medication. However, not all experiences were positive. Some customers reported issues with customer service, citing a rude manager and poor interactions with certain employees. Despite this, one young cashier named Anthony was recognized for his exceptional help and willingness to assist customers. Additionally, the store's environment was noted for the respectful treatment of seniors by younger staff members. Overall, while there are commendable employees at Walgreens, there are also concerns regarding the management and consistency of customer service.
Great experience - ordered a vinyl banner from the photo department. The price, product and customer service more then met my expectations.
May 2026
They always have the vitamins & sinus medicine I need every cold season! They are the best for the quick Diet Coke fix with their big cans! Never out of anything & have anything you need.
April 2026
The Walgreens at 9400 Mentor Avenue has the most helpful and professional pharmacy staff. In particular, Michelle.
