Quest Diagnostics Mentor
Medical LabsHours:
9213 Mentor Ave Unit 6, Mentor OH 44060 Hours
About Quest Diagnostics Mentor
Quest Diagnostics Mentor offers a range of medical testing services, including COVID-19 antibody testing, drug screenings, and routine lab tests. The location features a variety of services, such as Department of Transportation (DOT) and non-DOT drug screenings, pediatric specialty tests, and the Blueprint for Wellness program. Customers have consistently praised the professionalism and efficiency of the staff at this location. One reviewer described the process as "smooth as silk" with the staff being "very professional." Another noted that there was "zero wait" and the technician was "very friendly and good at her job." Notably, several reviews highlighted the exceptional customer service provided by specific employees, such as Kiki, who was described as "the sweetest, kindest, most helpful, most understanding woman" the reviewer had ever met. Kiki was praised for going "above and beyond" to ensure the customer's testing needs were met, and for her ability to explain the process clearly. Similarly, Karen and Maryanne were commended for their kindness, professionalism, and efficiency. One customer stated they would "highly recommend this facility" based on their positive experience with these employees. Overall, Quest Diagnostics Mentor appears to be a well-run facility that provides a seamless and pleasant experience for its customers, thanks to the dedication and expertise of its staff.
Most Recent Reviews
February 2025
Had a scheduled appointment. Logged in from my phone. Serviced precisely on time. Pleasant and skilled phlebotomist.
November 2024
Karen and Company were great even though I passed out due to having blood drawn. I feel bad that i made them stay so far past their end time, but the reassured me that everything was ok. They are awesome and deserve a raise.
October 2024
Kiki was so sweet and personable made my time there quick and easy (:
More Comments(76)
Other Information
Specialties: Hepatitis, Infectious Disease, Pcps, Hiv, Urology, Gynecology, Endocrinology, Herpeselect, Sexually Transmitted Diseases, Hematology & Oncology, Cardiology, Gastroenterology
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