“Porsche was extremely helpful today with my Situation where I could not get a hold of the manager of the location I was at and she offered to drive over from the location she was at. She ended up not needing to but she helped me over the phone and definitely went above and beyond!”
“Michael and Kathleen were EXTREMELY helpful with my storage needs. Kathleen even ran to another building to get carts to help me with my move. I ? this place. I wish I had found it sooner”
“I stopped in to downsize my unit, I got right in and they were very helpful and friendly. Everything was done on line. After swapping units I discovered my lock did not fit. They were out in the property working but a quick call and they came in and helped me purchase a new lock. I’d recommend using Securcare Self Storage”
“Heath provided outstanding customer service from start to finish. He was friendly, professional, and very helpful throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and made sure I found the right storage solution for my needs. It's refreshing to work with someone who genuinely cares about helping customers. I highly recommend Heath and the team at Extra Space Storage. Thank you for making the experience easy and stress-free!”
“Nick, the property manager at the Heisley Rd in Mentor OH location,, took us to various sized storage units so that we, as seniors, could assess our ability to access the units as well as determine the size appropriate to our needs. He is very knowledgeable, courteous; and professional. We are anticipating using it to enable us to address issues in the amount and items we are storing and do some home repairs as well. We are very impressed!”