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March 2025 by AJ S
Don’t expect personal attention. If you ask, no problem. The cashier, Katie at the Mentor store, is ALWAYS helpful. I am thrilled when I see her at the register!
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January 2025 by William Quigney
I stopped to get a couple of ink cartridges. Asked if their price was higher than Best Buy. He said likely not. Returned next day and told him he owed me $10 plus tax. THEN he checked on line. Bad policy. Unnecessary.
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December 2024 by Not Your Buisness
Better off going to any of their competitors
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December 2024 by David Sutton
This store needs HELP in the printing/marketing department. Thank you Zack for your hard work but please get on your 2-way intercom and see to that you get help behind that counter when needed. Projects will never get done with you trying to be Superman and giving the customer unrealistic timelines. The GM should be ashamed with the back log and get some help for this kid!!
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October 2024 by Kathryn Bea
Easy access for items for the home office or school.
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October 2024 by Bob Goszka
Employees very helpful but there are very few (2) so good luck.
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September 2024 by shelby marie
Was given an extremely hard time by the man that takes the Amazon returns. Yes, we had a decent amount of things to return but all of the clothes were too small. That was not our fault - the sizes were not right on Amazon. All of the clothes were ordered at the same time and needed to be returned. He complained the entire time that he had other things to do (I was literally the only person in the store) and that it was ridiculous that we were returning everything and that the things we were returning were nice - as if we wanted to return everything just to inconvenience him. I’m sorry? What business is it of yours that we are returning items? Do you take Amazon returns or not? Mind you I order things from Amazon every week and it’s RARE that I return anything. Then another man walked behind the counter and they exchanged eye rolls. Thanks, guys, for making me super uncomfortable for asking you to do your jobs.
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September 2024 by Amanda Adkins
Bob’s too busy to help customer's!
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August 2024 by Sher H
Good products but not good print service since Ian and Sky left. Ian and Sky were great in the print center. Since they left, you might walk in and be told the print center is closed and your order that you sent in for the day wont' be printed. And no, they do not call you to tell. You have to go in and be surprised in person.
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June 2024 by Christine Sheridan
Staples provides great customer service. Also they give great discounts for recycling & points earned on purchases. Helps when making new purchases for office supplies & replacement ink.
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June 2024 by Renee Manley
Almost every employee I’ve ever encountered here is rude and they all look suicidal.
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May 2024 by Debora N
Great service. Wide selection of office supplies as well as snack items for the office.
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April 2024 by Elizabeth Keller
Poor organization/atmosphere and even their clearance section is overpriced. Their employees don’t seem well-trained or personable. However, there was an older lady in the evening who was friendly and helped us. I’d rather go to OfficeMax or Walmart if I can.
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January 2024 by TrumpetLion 909
Poor organization/atmosphere and even their clearance section is overpriced. Their employees don’t seem well-trained or personable. However, there was an older lady in the evening who was friendly and helped us. I’d rather go to OfficeMax or Walmart if I can.
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January 2024 by Janice Johnson
I recently had the pleasure of being assisted by Eon Mitchell, a standout sales associate at the printing department of your store. My experience with Eon was nothing short of exceptional, and I felt compelled to share my gratitude.I visited the store in a bit of a panic, as my son's dog had gone missing, and I needed to create flyers to distribute in the area urgently. The other associates in the printing department seemed unable to help me, citing limitations and constraints. However, Eon Mitchell stepped in and went above and beyond to ensure my needs were not only met but exceeded.Eon Mitchell's exceptional customer service and technical know-how have made a lasting impact on my experience at your store. I am grateful for his assistance during a stressful time, and I hope that his efforts are acknowledged and rewarded appropriately. Eon is a true asset to your team, and I look forward to future interactions with such a dedicated and capable professional.
