Staples in Mentor, OH serves the community of small businesses, entrepreneurs, remote workers, parents, teachers, and students. It provides essential printing, shipping, technology, travel, and recycling services along with products for working and learning. The store offers great discounts for recycling and points earned on purchases, which helps when buying office supplies and replacement ink. The printing department receives particular praise for exceptional customer service during stressful and important moments. Associates are noted for going above and beyond, demonstrating graciousness, patience, and technical know-how. They help with urgent orders like missing pet flyers and funeral programs, ensuring items are done on time and perfectly. Customers report wonderful results better than expected, with very reasonable prices and wonderful treatment from the employees. This dedicated service corrects issues and creates a lasting positive impact, making customers feel assisted, impressed, and grateful. Many state they will continue to be return customers because of this helpful and capable team.
James at the print desk is an incredible person. He made my whole day & I’m very happy with the service I recieved. Highly recommend.
March 2026
Associate Hunter did a great job on Saturday helping a customer with many questions and concerns at checkout while remaining focused and professional. He was the only employee in the store at the time and about 6 people were waiting in line. We all I think were impressed with his performance and attitude.
February 2026
The print department is wonderful. Customer service was great, and our order came out perfect!
