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March 2024 by James Woodring
Ease of use I had an Amazon package to send back and they handled everything!! I showed them the QR code and they took care of the rest!!
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March 2024 by Patricia McGuire
First of all when I went in there was only 1 other customer. I was greeted immediately when I walked in, the place was clean and in order. The gentleman who assisted me was friendly and efficient. I was only in there for a minute or two.
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March 2024 by Dixie Duncan
Quick, several locations customer service is excellent
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March 2024 by Todd G
Quick, friendly and knowledgeable
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February 2024 by April Fatica
Warm greeting, took the time to stop packaging something to help me drop off my package. The transaction was quick and simple. Just made me feel glad to come to the store
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February 2024 by Jennie Sole
The staff thwre is always courtesy,helpful and quick thanks ?
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February 2024 by Victoria Frischkorn
Always fast and friendly service!
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February 2024 by Eric Schiavoni
Most people already use you.
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February 2024 by Amber Continenza
Great customer service! Worth driving farther to come to this one instead of the one across from the mall
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January 2024 by shelly leck
UPS Store at 9401 Mentor Ave. Mentor, OH is The best store in town!!You’ll get the best service you can imagine. Very professional and always happy to help their customers with a smile!!! Great job!!!
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January 2024 by Michael&Vanessa Apicello
They will try to steal from you if you try to return an Amazon package.
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January 2024 by Chris Gallagher
The employees at this store are always friendly and efficient. My wife visits frequently and has always received consistently great service. More places should be run this effectively.
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January 2024 by Kerig Taylor
Had to do some Amazon returns. They had plenty of staff on hand and we were served very quickly. They made the overall return process very quick and easy.
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January 2024 by Amy Gorenc
No customer service, always in a hurry to get you in and out. The ower is rude and told me my label was for USPS when it clearly was not then changed me to print the label. I will never set foot in that store ever again!
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January 2024 by Marilyn Baker
They have excellent management skills to assign personnel to the needs and number of customers. It is also apparent they have done cross training to accomplish this flexibility.
