The UPS Store #0245in Mentor offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. The locally-owned and operated store is known for its exceptional customer service. Customers praise the friendly and helpful staff, with one reviewer singling out an employee named Maddy for her excellent assistance with international shipping. The store is well-stocked, clean, and offers a self-checkout option. Customers consistently report quick service, even during busy times, and a pleasant greeting on every visit.
Every time I go there the UPS people are always very helpful. When I had trouble loading my return info on my phone, the lady was kind enough to help me and made suggestions on how to make bringing up my return info easier. This is the only UPS that I use and I suggest that to others needing UPS.
August 2026
The employee (#229684), Maddy, greeted me when I walked in. It was sincere. She led me to the counter and helped me find the quickest way to send an important payment. She explained why one option was better than the other.
August 2026
Always friendly and most of the time your in and out. I like that they take my AARP card. This location is the best!
