Ben at the Mentor branch made a great first impression during my first in-branch visit
February 2022
I have been working with US Bank for my business for over 16 years. The staff at the US Mentor East Branch have always been friendly and efficient. The notary service is incredibly convenient. Very happy with my banking experiences over the years.
March 2017
Gina one of the bankers at this branch has very poor customer service. Having had her as my banker on two different occasions it seems like she is consistently having the worst day ever and has an attitude with her customers. Is good customer service too much to ask for these days
