Banks in Mentor, OH

30 locations found near Mentor
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“Jen was great at assisting me in refinancing my new car. Very responsive and helpful and explained terms very well. Everyone at the Mentor Branch was so nice and helpful.”

4.1 Good97 Reviews

“I wish I could’ve give these guys 10 stars. I walked in around 5:00pm on 4/1/22 and they young lady who helped me was an absolute delight! Not to mention the courteous staff who made sure to greet me as soon as I arrived. All though my time here was very brief (thank you!!) it left a lasting impression on me that there are still people out there who are still passionate about their line of work. Thank you to the mentor staff for setting my weekend off on a good foot after a long grueling week! Thank you guys again!”

4.3 Superb20 Reviews

“I had a great experience at this branch on Monday, 12/18. I went in to cash a check; the teller Anna was very polite and helpful. While at her station, I saw an informational flyer about high rate CDs, which she gave me further information on and contacted a loan officer to assist me further. That’s when I met with Ray, who was efficient, knowledgeable, and very helpful. All in all, I cashed my check and was able to open a 7-month CD in under 15 minutes. Very grateful for this branch.”

5 Superb7 Reviews

“Great bank branch, never more than 2 minute wait . Everyone there is very friendly and actually talks like humans rather than corporate robots . The other guide that wrote the bad review calling the manager names sounds like a disgruntled employee, silly review.”

4.2 Good19 Reviews

“Kristi Komara and Christine Hartog are some of the best people you could ever deal with. I had a horrible experience with another bank and Kristi and Christine treated me like I was family, worked out a fix and had me set up in no time. This isn't the first time Kristi has helped me get things right. they are the real deal and one of the few exceptional people left in business. These are the people that businesses need this bank is the best. You are a name not just a account.”

4.3 Superb12 Reviews

“Debby was an absolute delight. Super friendly and helpful. I went in to open a new account and was in and out in under 30 minutes. Remodel looks amazing as well.”

4.1 Good13 Reviews

“I’m in the process of buying a new car and I had to get a cashiers check? I didn’t even know what that was, and it was for a lot of money so I was a little nervous from the get go. On top of that, I lost my debit card, I had checks that needed to be deposited, money transferred from one account to another… I was prepared to be there for awhile. Payton helped me out and made the experience not only super smooth, but super fast too! I was in and out in less than 15 minutes, and I didn’t even have to wait for the new card to come in the mail.. Everyone was very friendly and the free candy iced the cake!!!”

3.8 Good20 Reviews

“My family has been banking at Ohio Savings for more then 40 years and have always been satisfied with the courteous and pleasant service, so much so that when I moved 3 times and now live across town I still bank with them. Pam has helped me and my family many times in many ways. She may have had a bad day but probably was just following the banks rules even if she didn't agree with them. As a senior I find the fees competitive with other banks.”

4.5 Superb4 Reviews

“Everyone here is always very happy and helpful. I was checking with many different banks on their home equity loans, and FNB by far beat everyone with their lower rates and fees. Big thanks to Alisha for helping me through the process. I am so happy I found them. Highly recommend!!”

4.7 Superb3 Reviews

“Susan Jester was a joy to work with for our mortgage. She’s the epitome of good customer service! Catherine Hanslik was also great and helped us set up our checking account.The only complaint I have is the online systems are terrible and feel very dated. We ran into a lot of account access issues. But the staff is great!”

4.2 Good5 Reviews

“Great people and awesome customer service! I highly recommend this branch! I had questions about savings accounts and CDs. The teller was very helpful in setting up an appointment and I talked with Jennifer about current rates. Ive banked with Key for years and this was the best experience I've had at the bank. She even introduced me to the Bank Manager. Thanks Again!”

3.6 Good8 Reviews

“Our business does our banking here and their staff is great. Bill the manager, Thelma, Cheryl, Amber and Celeste are very friendly and know how to do their job. We have never had a problem.”

3.4 Good16 Reviews

“All staff are very friendly at this branch. Simone helped me earlier this year open a checking and savings account and was very informative and helpful. Sieola always has a smile on her face and is an amazing and friendly teller!”

3.4 Good10 Reviews

“I have been working with US Bank for my business for over 16 years. The staff at the US Mentor East Branch have always been friendly and efficient. The notary service is incredibly convenient. Very happy with my banking experiences over the years.”

3.4 Good5 Reviews

“Great people and awesome customer service! I highly recommend this branch! I had questions about savings accounts and CDs. The teller was very helpful in setting up an appointment and I talked with Jennifer about current rates. Ive banked with Key for years and this was the best experience I've had at the bank. She even introduced me to the Bank Manager. Thanks Again!”

3.3 Good13 Reviews

“I have been working with US Bank for my business for over 16 years. The staff at the US Mentor East Branch have always been friendly and efficient. The notary service is incredibly convenient. Very happy with my banking experiences over the years.”

3.2 Average6 Reviews

“All staff are very friendly at this branch. Simone helped me earlier this year open a checking and savings account and was very informative and helpful. Sieola always has a smile on her face and is an amazing and friendly teller!”

3 Average2 Reviews

“Amazing service! Colleen the assistant manager was so respectful with me and my mom! Even though, we needed an appointment to be inside but she still took us inside to set up my bank account! :)”

3.1 Average9 Reviews

“My fiancé and I were in the market for a home loan. I have dealt with Third Federal in the past for a mortgage and did not hesitate to use them again. My loan officer from the Mentor location was Shavon. The process was very smooth and hassle free. Shavon was a pleasure to deal with and would not hesitate to use this bank or recommend this bank to anyone.”

3.1 Average11 Reviews

“Ray is an absolute gem. Have worked with him on multiple accounts. He is kind professional and gets the work done. Lead bank teller Angie is up there with him. Thank you both for coming to work, banking is never fun but you guys make it doable ! Ray the follow up email was so clutch thank you man! Appreciate all you’ve done to help”

3.1 Average12 Reviews

“The staff at this branch is very helpful, courteous, and always asks if you need anything else. Nothing but a good experience every time I go in for basic banking transactions to more involved matters. From Susan to Jenna to the entire staff they do an excellent job.”

3 Average26 Reviews

“I am actually really surprised by these low reviews! To be completely up front, I have only dealt with the tellers but every single one of has been professional, polite and helpful. I see them about once a month and always are great.”

2.7 Average15 Reviews

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