Walgreens, a popular pharmacy chain, has received mixed reviews from customers. The pharmacy staff, particularly the ladies, have been praised for their outstanding service, guidance, and professionalism. Customers have highlighted the exceptional assistance provided by specific employees, such as Beatrice, who has been described as an "angel" for her excellent service. Similarly, the Mentor Walgreens location has been praised for its friendly and helpful staff, with Courtney, a worker at the Mentor Avenue and Heisley Road store, being singled out for her professionalism, kindness, and multitasking abilities. The store has also been commended for its young employees who treat seniors with respect and class. However, the customer service experience has not been uniformly positive, with some customers reporting rude and unhelpful behavior from the manager and cashier, except for a helpful employee named Anthony. Additionally, one customer overheard the manager being hostile towards an employee, suggesting a less than ideal work environment. Overall, Walgreens has received a mix of positive and negative reviews, with the pharmacy staff generally receiving high praise for their assistance and care.
Stopped to pick up some a prescription en route from Chicago to Boston. The service was superb. Thanks.
February 2024
It is always great to shop in a store where young teens treat seniors with class and respect. Great job to the teens and young adults at this store.?
June 2023
Worst customer service, except for a young man named Anthony, the cashier and who appears to be the manager are rude and lack of customer service skills. Anthony on the other hand was very helpful and went out his way to help me answer my questions and help me
