Walgreens has received mixed reviews from customers, highlighting both outstanding service and areas for improvement. Many customers appreciate the helpfulness of the pharmacy staff, particularly mentioning the outstanding service from the pharmacy ladies who assist with the Good RX app. One reviewer praised a specific employee for her professionalism and kindness, noting her ability to multitask while maintaining a positive attitude even in challenging situations. Another customer expressed gratitude for a friendly pharmacist who took the time to provide assistance in choosing over-the-counter medication. However, not all experiences were positive. Some customers reported issues with customer service, citing a rude manager and poor interactions with certain employees. Despite this, one young cashier named Anthony was recognized for his exceptional help and willingness to assist customers. Additionally, the store's environment was noted for the respectful treatment of seniors by younger staff members. Overall, while there are commendable employees at Walgreens, there are also concerns regarding the management and consistency of customer service.
Stopped to pick up some a prescription en route from Chicago to Boston. The service was superb. Thanks.
February 2024
It is always great to shop in a store where young teens treat seniors with class and respect. Great job to the teens and young adults at this store.?
June 2023
Worst customer service, except for a young man named Anthony, the cashier and who appears to be the manager are rude and lack of customer service skills. Anthony on the other hand was very helpful and went out his way to help me answer my questions and help me
