“Started off excellent , promises made on deadline of completion of pendant 1 month away birthday gift. 1st day after deadline drove up to see delay (not completed ) received phone call that week done. Apon pickup work was not done as on work order sheet, they said they can send it back to alter. I accepted it as is. They did not have the paperwork ready (warranty specs ) from jeweler for me to give my daughter who lives 600 miles away. 2 weeks later I drove up again and asked (whats up) different lady found documents needed and that was the end of it. I missed my daughter birthday & giving her the gift from dad on time. I felt like once they had my money - out of site out of mind.”
“I love Steve and his shop. I get all my jewelry from him because I know he is honest and has good prices. Every time I go in there, whether Steve is there or not, I get wonderful service. I have so many beautiful pieces from this jewelry store.”
“Excellent experience working with this shop! The owner, Rachel, is such a pleasure to work with!!! Welcoming, helpful and very knowledgeable! Her staff is wonderful as well! If you are in need of a jewelry expert, I highly recommend Always & Forever :)”