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“Went in to set up a savings account for my child and Kennedy recommended the best options and types of accounts. Broke down all the info and details as well. It was a smooth and easy process”
“Trina! Absolutely amazing so very helpful kind and super fast in a mater of a couple hours I had my loan app done, approved and signed and in my account with out going into the branch I’d give 10 stars if I could”
“I had an amazing experience with the male staff today. I did not catch his name but he was patient and diligent. I’m from Georgia and he took time to help me replace my debit card and update the accounts I have on file with Woodforest. He thanked me for being a Woodforest member and shouted me out for being one for 16 years.
Loved his energy and the vibe of the rest of the staff today! Give him a raise!”
“To Cheryl Kalous I want to say thank you, thank you for i believe a decade of all your help with my credit cards, my consolidation loans, auto loans ect...you have been helpful with all my needed financial advice and even recently when you weren't available/out of the office you had someone call me. Thank you, you are my financial shero!”
“Amy , Melissa, Dani and Dave are great! The service they give to their clients is above and beyond. We have been with them for 10 years and they are always professional yet family friendly. This branch is the Best in the City!”
“Fantastic service. The manager went above and beyond getting my wallet and phone back to me all in one piece!! I can't say enough about this bank. Thank you so much!!!!”
9AM - 12PM
6018 Glenway Ave, Cincinnati
Banks
“Marilyn, Kim, Cheryl and the rest of the staff were very helpful, polite and patient. Services offered are top notch and will fit whatever your needs may be. Best banking experience I’ve ever had.”
9AM - 1PM
633 Anderson Ferry Rd, Cincinnati
Banks
“I've been coming to the laundromat on and off for quite a few years. Very clean place washer and dryers always working. I don't drive and I have to get an Uber there and back a little pricey for me but this is the only laundromat that I will go to.”
“Our banker, Lisa Keene, at Harrison Ave First Financial Bank location , has been absolutely amazing. Lisa made us feel like we were her ONLY customer. We are just a small business and Lisa and staff treats us like we are Proctor & Gamble. I’ve never been treated like this by a bank. Very impressive customer service.”
“Stopped in this location to take care of my CD, and I had the pleasure of working with Mike Grote. Mike was not only helpful, going above and beyond to fix a CD promotion code, but he also shared a journey of some life's lessons. I left in tears, but in the most positive way!!!! Funny how God places people in your path at the right time!!! Kudos to Mr. Grote, you planted a memory by sharing your journey that I'll NEVER forget! "LOUISVILLE SLUGGER"”
“The ladies at Cinfed Credit Union give 5 star customer service everyday! Tierra, Christine and Taqwanta are just a few of the awesome ladies at the Glencrossing Branch. I would highly recommend Cinfed to anyone looking for a more personal experience in banking.I've been with Cinfed for 30 years and wouldn't think of going anywhere else!!!The entire credit union is awesome!Mason is the mortgage department is great to work with also!!! I've never had a bad experience with Cinfed Credit Union.Thank you for always putting your customers first!”
“I love my credit Union! Been with them nearly 30 years!The staff is always courteous, professional, knowledgeable and listening!We especially love Mrs. Marla, one-of-a-kind….; exemplary customer service experience each time.My spouse retired over a year now so we no longer have close access to the credit union and thought about moving to another credit union; however, we are loyal customers and will continue to make the nearly 30-mile drive out there, as needed.”
9AM - 12PM
10600 Harrison Ave, Harrison
Banks
“Love that bank but wish I could have one close to me in indiana like lawrenceburg or aurora especially when I have a difficult work schedule as well to get stuff done.”
“I had an excellent experience working with Guardian, and specifically my loan officer Ben Montoya. I built a new house and Ben worked with me for over a year to make sure the entire process was smooth and easy. I had many questions and Ben was always able to answer them and help me feel comfortable during the long construction timeline. I ended up using some non-standard loan products thanks to Ben's advice and I wouldn't have known about these options without his help. I have already referred several others to this bank and I plan to use Ben for all my future mortgage needs.”
“Leaving the same review I left on yelp, I have been comming to this exact location for four years now. They have always been super friendly and helpful. Willing to answer any questions you have. I have never ran into a single issue with them. They strive to be fast and efficient, waits are hardly a thing. Maximum line wait is usually 5 minutes or so! I'm sure the employees from 6 years ago based from prior reviews weren't good, but the employees I've had have been 10/10. Don't let negative reviews always fool you, people don't always think to leave reviews unless there is a problem. Go huntington!??”
“Chris the branch manager has been unbelievable as well as the rest of the staff! We started using 5/3 just to have a second bank account in case anything ever happened to our Chase account and a card was frozen or anything of that nature. After 3 months of banking with 5/3 and more importantly the staff at the Ross branch we will be switching over to 5/3 as our primary bank.”
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“Great bank. I’ve been to some other locations that were bad experiences but the Workers are Always polite and helpful even when they are busy and close to closing time at this location. I go out of my way to go to this one”