Petco is a health and wellness company focused on improving the lives of pets and pet parents. The Middleburg Heights location offers a broad range of brand-name nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. Services include full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption, and positive dog training classes. Reviews frequently praise the highly qualified and friendly staff. Customers describe the entire staff as amazing, with friendly faces always willing to help, making them feel welcome and important. The groomers, specifically mentioned, are called fabulous and outstanding, noted for going far above and beyond. They treat pets with great care, even when challenged, and are knowledgeable about individual pet needs. The professional dog trainer is also highlighted for being very helpful, especially in teaching correct commands. While most experiences are positive, some customers note occasional service issues, such as a long wait at checkout due to a single cashier being unavailable. There is also a specific request for a broader selection of certain pet products. Overall, the store is recognized for having what customers need and for providing services that make pets feel great.
Anytime I go to Petco for Dog Grooming or Shopping items, always Friendly Faces willing to help. I enjoy going to a place that makes you feel welcome and important. The Entire Staff is Amazing and Sierra my Groomer is Fabulous!!! All the Groomers are but she knows my Yogi and his needs!!! Well Done Petco Staff!!
March 2024
Outstanding customer service!!! I believe my wife and I have found the perfect place for our puppy.
March 2024
Had our dog groomed the girls were very nice and did a great job ?
