Petland Parma offers a warm and welcoming environment for those seeking a new furry friend. Customers have praised the friendly staff, highlighting individuals like Laura, the manager, for her charming and attentive service. She took the time to ask the right questions and made arrangements to keep in touch, demonstrating genuine care and professionalism. The staff’s dedication extends beyond management, with employees such as Aubry, Skye, and Tyra also receiving high praise for their helpfulness and friendliness. Aubry, in particular, was noted for her attentive assistance and guiding customers through the adoption process, helping them make confident decisions. Skye was recognized for her helpfulness in finding the perfect pet, while Tyra’s friendliness and love for animals left a lasting impression, encouraging customers to return. Selena, the first point of contact, impressed with her knowledge and empathetic approach, showcasing the team’s passion for animals and customer service. Overall, Petland Parma is appreciated for its caring staff, helpful service, and a positive experience for those looking to adopt pets, making it a highly recommended place for anyone seeking a four-legged companion.
I bought my adorable Yorkie from Speranca and she helped me so much! She made the process go so smoothly and she was so kind explaining everything to me. I am very happy and would recommend to see her at this Parma location. Thank you Petland Parma!
- Mery Graham *(prepared in store)*
August 2026
My family and i always come to petland to play with the puppies here in parma we had the pleasure of working with Alexis who is very knowledgeable and was very helpful and friendly Thanks Alexis for your help and knowledge
August 2026
Got my kids their first dog (a yorkie) at Petland Parma. Thanks to Alexis our pet counselor who made this experience searching for the right fit so smooth and easy. The kids really love the dog and he’s been adopting to his new environment very well.
