Hampton Inn Middletown is a hotel that offers a mostly positive experience for its guests. The staff, especially at the front desk, is highly praised for their kindness, friendliness, and willingness to go above and beyond to assist guests. One guest highlighted Missy from the front desk as an exceptional employee who worked tirelessly with a positive attitude, making the stay memorable. The hotel provides clean and comfortable rooms, with spacious king rooms that guests find comfortable and well-maintained. The breakfast service is consistently good, with friendly staff preparing tasty and well-presented food, such as sausage, egg, and cheese scrambles, along with biscuits and gravy. Guests appreciate the convenient location, close to food, shopping, and attractions like Kings Island. Parking is well-lit and easy to access. The hotel is also accommodating during challenging times, as one guest mentioned extending their stay without issue during a family celebration. However, some reviews point out areas for improvement, such as the need for better guest supervision in hallways and concerns about cleanliness and maintenance, including loose bathroom tiles. Check-in and check-out can be slow at times, especially late at night, and some guests experienced issues with room booking accuracy. Overall, Hampton Inn Middletown is seen as a friendly, comfortable place with attentive staff, but it could benefit from improved oversight and maintenance.
Great hotel and very accommodating with my early check-in.
May 2025
Great location with lots of restaurants to choose from! Staff were friendly and hotel was well maintained and clean!
May 2024
Place is ok they need to remind guest that it's not a day care or playground currently staying here been here for almost 2 months for work kids keep running and playing around in hall way nothing is done about it pls get it taken care of
