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December 2023 by Rick Ruscin
My wife and I stayed for a week while visiting family in SW Ohio. The room was fine and I was happy to see a refrigerator and microwave. We had stayed at Drury on a prior visit and had neither. Hampton had a hot breakfast every morning. A couple mornings, there were omelettes, but every other morning, it was a very crumbly scrambled eggs that were made from powdered eggs. I would rate the breakfast as "okay". Also, we got coffee a couple times in the evening and it was stone cold.When booking our stay, I enquired about the fitness center. I was advised there was a Peloton exercise bike. However, I was disappointed that it had no subscription to the service, so it only offered very basic operation. There is a sticker on the bike that says to call Peloton if experiencing any problems. I called Peloton and they advised me to let the hotel manager know and they could help me sign on. When I told the gentleman at the front desk what Peloton told me, he seemed very uninterested and did not offer to get the subscription activated.But the creme de la creme was one morning, while heading to get breakfast, two female employees were having a screaming contest behind the front desk. It went on for about 10 minutes before they seemed to work our their differences. Everyone in the lobby could hear the argument.Since we have family in the area, we travel to this area frequently. We are looking for a "go to" place to stay. I don't feel like we have found that yet.
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November 2023 by Chad Glidden
Nice property, nice rooms, convenient location close to shopping and
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November 2023 by Lonnie Singer
I believe I was overcharged for my room asked for a queen bed and charged for a
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November 2023 by Sarah Hefferin
I just wanted to say thank you to Hampton Inn Middletown to always treating me so well, even when I messed up with booking - they helped me fix it immediately!The staff is really nice and I never leave unhappy (this is my third time staying here for work).
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October 2023 by Sonya Franklin
Very clean wonderful people working there super welcoming!Walkability: Walmart right next door!
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October 2023 by Steph Dronwal
Overall nice stay. Convenient location. Rooms were clean, staff was courteous and helpful. Breakfast was good and staff kept up with the food and cleaning the tables. Only downside is seating could be improved for breakfast area, sometimes finding a place to sit was difficult. Also the pool, though nicely sized, was like ICE. I couldn't go in with my kids. I would however stay again and would recommend.
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September 2023 by Rachel Reese
Rooms are fine.Do not stay here if you want staff to treat you respectfully or your reservation to be confidential. They have no problem sharing your room number and name, and the GM doesn't care.
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September 2023 by Laura Feerer
Wonderful staff. I needed to be close to the local hospital for medical treatments. Jennifer and Johanna were very understanding, kind, and helpful.Rooms: Clean, quiet, and safe. Internet is fast. There was plenty of room. Comfortable king sized bed. Sofa couch, desk, fridge and microwave. Plenty of space to move around. Bathroom was very clean. Great stay!Nearby activities: Very close to the highway and conveniently located between Dayton and Cincinnati. Air Force museum, Kings island, and FC Cincinnati all close. There is a grocery store, Walmart, Kohl's, and Burlington Coat Factory nearby. There are plenty of restaurants in the area. There is a Goldstar, Cincinnati Chili Parlor, at the end of their driveway.
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September 2023 by J David H.
I'm gonna hold on a 4+ with this terrific property that's managed so well. GM Steve was around several days and greeted customers at check in and breakfast.There was an issue with AC addressed immediately. Great room, great value and again a strong FREE breakfast. The hostess Brenda was also there again and learned it's her 9th year.
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August 2023 by Barbara Lafreniere
Nice, clean, and large room. Staff are very nice. Has a refrigerator, and microwave. Impressive room.
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August 2023 by victoria nedd
This hotel is great very clean hotel.Courteous staff informed about the area.Safety: The doors lock at 11 pm.Staff needs to let you in unless you have a key card.
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August 2023 by S C
Safe and convenient place.Room is very clean.Soft and semi-firm pillows are a big plus.Breakfast is above average not fantastic. However, the staff there work hard to meet customers' needs and keep the area so tidy. You won't see overflow trashcan, no empty containers because they refill food so fast. Not even breadcrumbs on the counter top.Overall , it was a great stay! I definitely will stay at this hotel for the future Western and Southern Open.
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August 2023 by Diane Eby-Baker
I have stayed here 4 times including the first summer they were open and the last about 5 years ago. They are not keeping up what was a very nice place to begin with. Nothing has been replaced that was damaged, a hole in the wall behind the bathroom door just needs a very cheap guard that would cost less than $2.00. The scuffs and marks that happen are easy to clean, but it is apparent no one cares. This leads me to wonder about other cleanliness of the place. They are letting it run down.
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August 2023 by Chance Morgan
I booked through Expedia.. long story short.. I booked the wrong dates. The front desk said they could change them but then charged me for the room again after I had already paid. They also kept saying my reservation wasn’t showing up. They told me there was nothing they could do but I could talk to the manager the next morning. When I woke up I checked my bank account and they had refunded me the money that they took out the previous day. Overall they made it right and I was VERY THANKFUL!! the room is very clean and it’s in a PERFECT location! Again I can’t thank them enough for making things right with my reservation!! I am very pleased and would highly recommend!!Nearby activities: Kings island is only 30 minutes away and land of illusion is 17 minutes away walmart is within walking distance. They have a nearby Olive Garden, Burlington, gabes and Bob evans.
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August 2023 by Charlene Houck
The hotel/room was extremely clean and the staff was accommodating… I will definitely stay there again!Rooms: Very clean, and inviting, love that they have shampoo, conditioner, and lotion in the rooms. The only thing I would change is the bed it was too hard.Walkability: Walmart is right across the parking lotFood & drinks: Restaurants and fast food places in walking distance