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March 2024 by Michelle Slover
The staff is always super friendly and helpful!
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March 2024 by Tracy Brooks
Courteous staff and easy
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March 2024 by Theresa Gray
The UPS store that I use is always helpful and very convenient. Even other customers are kind and helpful too!
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March 2024 by Chris Hamm
The UPS Store is deserving of a five-star rating in my book. The staff consistently provides excellent service with a friendly and helpful attitude. The efficiency and organization here ensure that shipping and postal transactions are handled promptly. The facility is well-maintained, creating a comfortable environment for customers. Whether it's sending mail or handling other postal / shipping needs, the UPS store stands out for its reliability and customer-centric approach. A top-notch establishment that earns my highest recommendation with five stars. Thank you ?
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March 2024 by Emilie Sue
Good service always. Employees are always in a good mood and patient.
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March 2024 by Brandon K
Very friendly and helpful staff. Always a good experience at this location.
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March 2024 by Jennifer Lewis
Convenient and fast service
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March 2024 by Linda G. Malaby
Great customer service received here. Helped me ship a large, heavy box.
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February 2024 by Trista Whitt
I had a package to return and it was my last day. I remembered and decided to run up there. They closed at 7 so I raced there as quick as I could. I pulled up at 6:59, clock turns 7 as I am walking up. The girl watches as I walk all to the door begins locking it as I stand there hand out to grab the door. She then opens it, says our systems shut down at exactly 7 (don’t believe that at all, most systems are manual shut down), then she shuts the door and locks it. I literally just needed her to scan a code… it is already packaged, post is already paid for. Super frustrating.
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January 2024 by Makhayla
They are super nice and always a better experience than at Eastgate. Cameron was very kind and patient.
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December 2023 by Taylor Ikari
I worked with the manager Nathan in shipping a valuable item internationally to Thailand. He was especially helpful and understood that importance of successful delivery. He called his support to make sure we weren't missing. He spent time making sure all details were entered correctly. He even gave me his e-mail for any concerns during the shipment. There was an issue with the countries customs, so I e-mailed him for help. He was responsive and worked on his end to clear up any issues. Would recommend this UPS store!!! Thanks again Nathan!!!
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December 2023 by Rico L
The absolute worst UPS location in the state of Ohio. Every time I go to this location there's a line that goes out the door and into the parking lot because the two people inside "working" want to talk about cupcakes and which color sprinkles they like the best. Shut this location down already and just open a Bakery because that's all they care about
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December 2023 by jamie Dotson
Good customer service. The folks working take the initiative to streamline the flow of customers and their needs.
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October 2023 by Jordan Suchland
I have been using this UPS store for the last two years ever since I moved to Milford. Every time I go in there I’m only in there for three minutes max the employees are very friendly and kind and always willing to help. They are very efficient getting customers taken care of and out the door. Nathan has gone above and beyond for me several times to help me figure some things out during some very challenging times of my life. I appreciate that more than you’ll ever now thank you Nathan and thank you to all the other employees that work at the Milfor UPS store. You guys are awesome!
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October 2023 by Taylor Phillips
I don’t remember her name, but the lady who is a notary is the sweetest thing and she has awesome purple hair! They are always so helpful at this location and super friendly too!