The UPS Store in Milford offers packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. It is locally owned and operated. Customers frequently describe the service as great, friendly, helpful, and excellent. Many reviews highlight easy and quick Amazon return drop-offs, with staff providing extra help like bags or troubleshooting return issues. The core staff is noted as good, with specific praise for a manager and an employee named Maddie, who are recognized for going above and beyond. They are described as providing wonderful customer service, being polite, helpful, and accommodating, and making processes quick and painless. They assist with complex tasks like finding tracking numbers, contacting distribution centers, and handling specialty packing and shipping with care. However, there have been inconsistent experiences. A few customers report terrible experiences with some employees, mentioning incompetency, a failure to comprehend requests, and mistakes that ruined specialty paper. While management is appreciated for their willingness to help and address issues, these incidents highlight that mistakes can happen, particularly with newer staff during training. Overall, the store is seen as a reliable resource for a wide range of shipping and business needs, with a team often praised for expert service that solves problems even when corporate support cannot.
This is my go to for large format printing! The price and print quality are superb! The staff are always so cheerful, professional and helpful. As a small non profit, having this store as a valuable resource is a necessity. As a community member, having these types of employees is vital!! Thank you for all you do!! Well... read full comment
May 2026
Quick and easy drop-off point for your Amazon returns!
May 2026
They do not open until 8:30 a.m.. If you look on Google it says hours from 8:00 a.m. But that is not correct. . .UPS hours needs to be accurate.
