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“I've lived near this plaza for many years, mostly in my younger years with my mother. We've shopped here for as long as I can remember and even though the stores change from time to time we still seem to visit as often.”
“Just wanted to give much deserved recognition to Dan. I believe this man logs as many hours to and from properties as I do. Dan is by far the most professional and attentative Property Manager I've had the pleasure to work with. In a business where it's near impossible to please everyone, Dan does his best to make sure all of his properties are taken care of and tended to. I am grateful to work with this man and hope for a continued relationship with Universal in future years to come.”
“2/13/24 A few of the tenants in our unit have experienced flooding from their first floor toilet and clogging at the end garage. The flooding has happen to me on numerous occasions destroying my hallway carpet. My toilet would just over flow badly without even flushing. Maintenance told me it was due to baby wipes being FLUSHED down the toilet. I called resident mgr and Marisa came to review how damage the carpet had become, because of the floods. After Marisa left my home she call and said I was approved for the repair work and my entire hallway was repaired in less than 48 hours and I am truly pleased beyond measure. This issue has been going on for quite some time I worked with them and they truly stuck by me, and treated my resident as I treat it, my home. I am sure that now all of our neighbors are aware of the problem we all will respect and look out for each other. Thank you in advance to all my neighbors that will stay in compliance with what only can be FLUSHED in our toilet. Thank you maintenance and all office staff for working at the issue to resolve it in the most cost effective manner. I am please and most grateful. I wish I knew how to attach a photo because my hallway is beautiful.”
“Incredible staff!! I didn't like the rotten, uncertified maintenance woman!!! She was a no good thief who shouldn’t have been working there or living there!! But ever since holly came around things have been running so smooth she is very dedicated and hard working. Holly is one of the best employees we have ever had and i hope she sticks around for awhile!!”
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“I really am greatful for your way of treating me through all this time , I really love my studio, I really don't want to leave, but if I were to come back, this would be my first option. I love my tree in the window and the forest in the back. It hurts leaving the way I had to... but I am really greatful for the oportunity to live in The Woods of Liberty for 3 years.”