Warehouses in Mogadore, OH

“Great place for the green construction worker to get their feet wet in the trades. I worked there for 5+ years, and have good things to say about the owners, and most of the supervisors. I learned a ton, but just like anywhere else, you get what you put in. Bob Pugh is one of my favorite bosses.”

“I contacted the warehouse to replace a 30 year old bed frame. Maria answered the phone and I explained to her what I needed. She did not hesitate to help me. I texted her pictures of the frame per her request and within a few days later, Maria was texting me with good news. She said I think we have it, but bring it with you so we can compare the two.When I arrived at the warehouse, they located Maria for me. Her and another associate came out and examined the frame they went to get the new one.This is where the customer service went beyond my expectations. They took me inside the warehouse and cut the box open and pulled out the frame to make sure it would work. I told them it was a queen, but once they took it out, we realized it was a full which required them to open another box. I felt so bad. They didn't mind at all. They went to get the full size for me. Meanwhile, I was explaining to Maria about how my dad purchased this bedroom set over 30 years ago because my husband and I were coming home to visit from the military and he wanted us to have a nice stay, so he bought a brand new bedroom set from Wayside. It has truly held up. My dad passed away in January and my mom unfortunately fell ill right after. The frame bent because she couldn't get out of the bed and it took my sister and I to get her out, thus the reason for the new frame.I have no doubt that Maria could feel what I have been going through over the past few months. When it was time to pay, she said it would be on them and that I could have it. It took everything in me not to break down and cry. I am so grateful for her. This act of kindness is what good customer service is built upon. Maria saw me through from the beginning until the end. I appreciate her more than she will ever know. Thank you Maria.All my furniture is from Wayside and I will continue to recommend them to all my friends and family.”

“Appt was at 9am, arrived around 8:30-8:45am. Checked in by door 15, sign above it says driver check in. You'll need to have a delivery number that starts with 193 and is 6 digits long. Assigned a door right away as well during check in process. Also make sure you slide your trailer tandems to the rear before backing in. Unloaded in about an hour at 10:45. Great Place i'd have to say!”