9AM - 1PM
5 N Main St, Monroe
Banks
“Julie was so helpful when I opened an account here. She is always smiling and welcoming. The whole staff is always so kind and is sweet interacting with my little one. I love this branch and always like the warm welcome when I come in the lobby”
9AM - 2PM
1 East Ave, Monroe
Banks
“Abby was very polite and respectful, very helpful and made me feel very welcome! I’ve banked with Chase for 10 years and the welcoming staff is why I continue to bank here. Thank you Abby!”
“I have used 5/3 for my primary bank the entire 12 years I have lived in Ohio. The name was so off the wall I figured they had to be good. They have been great. My accounts are in the Lebanon branch but I normally use the Monroe branch 45050. I give them 5 stars because they deserve it. I am not a person who needs or desires a lot of sucking up, just a quick and efficient transaction and they always do a great job of taking care of business. Always polite and efficient.”
“I usually come to this branch because everyone is friendly, they have good customer service skills. Unfortunately I cannot get good service at US Bank on Roosevelt, drive by that one all the time. I was frustrated with Monroe at one point, but we worked it out. They make you feel like a customer should feel. Thank you Dwayne and your team.”