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“The Telhio employees are warm, caring and helpful. Bishop Steven White and Pastor Adrienne White thank you for the continued use of the conference space. They appreciate all your courteous help. Blessings.”
“no I do not have an account. But I need to cash a check, drawn from here. This branch took my id, charged $10 and cashed the check with no problem, but the branch in tricounty refused the same documents provided to this branch.”
9AM - 5PM
7560 Foster Ln, West Chester
Banks
“Kelly Myers was extremely helpful throughout the entire process. She took the time to answer all of my questions, made everything clear and easy to understand, and truly went above and beyond to make sure I was taken care of. You can tell she genuinely cares about her customers. I highly recommend working with Kelly if you want a smooth and professional experience!”
Ask for Kelly”
“I wanted to take a moment to express my sincere gratitude for the exceptional service I received from Brenda while securing a loan for my recent vehicle purchase.
Brenda's communication skills are truly on a whole new level. She went above and beyond to ensure that I understood every step of the process and kept me updated throughout. Her attention to detail, prompt responses, and friendly demeanor made the entire experience smooth and stress-free.
I am truly impressed by the level of professionalism and dedication shown by Brenda.
Thank you once again for providing such outstanding service”
“Take the time to go inside and take care of your banking and business banking needs. The bankers inside this PNC branch are incredibly nice to work with, and helpful.”
“Dawn is amazing and I wish everyone did what they said they were going to like she does. She helped me with an ongoing problem in less than 30 minutes and had great communication!”
9AM - 5PM
7722 Cox Ln, West Chester
Banks
“Have to drop a 5 star rating here for some great customer service by Tyler Smith at this location. Went to open an account and their computer system had an error right as we were finishing. He stayed late to ensure my accounts could be open! Appreciate it!”
“Love the place and love the people; however, I get frustrated with the services. Trying to make electronic payments 6 days before it's due but specific date will not show up for needed due date so have to incur service charge. Also my Dad had an issue with the ATM (for which the bank cannot service) and while they credited his account; they have now decided that he basically "lied" and charged him for not getting his money in the first place - extremely disappointed”
“I cannot compliment Marissa and Connor enough on all the help they were. They made me and my family feel important and helped us through a very difficult time. They are a blessing to fifth third. I did not have such a welcoming experience with another woman within this location. But Marissa and Connor were phenomenal!!!!”
9AM - 4PM
7400 Tylersville Rd, West Chester
Banks
“Greetings everyone, a big thank you to this bank for the help, information, and top-notch service. I visited them today, and Lexi Dodson helped me with my questions and provided detailed information ??. I left very satisfied, thank you again so much.”
“Gazelle Stallings was very professional, patient, and knowledgeable, guiding me through every step. I highly recommend Gazelle Stallings at this branch. Thank you, Gazelle, for being so nice and explaining every step to me to open my business account.”
9AM - 5PM
9120 Union Centre Blvd, West Chester
Banks
“Angie in the call center was awesome today! I was having problems setting up an auto bill payment, which turned out to be user error. She was so patient with me...and didn't even make fun of me when we realized it was my fault! LOL! Thanks for your professionalism, Angie.”
“I had a great time at this branch! The teller was very helpful and prompt. Zoe Mull helped us at the desk, and she was super friendly, answered all of our questions clearly, and helped set up an account. I personally have only had good experience with PNC!”
“Omg!!! One of the best US Bank Branches I've ever been to. Jaimee Briner assisted me with a transaction that I couldn't get done at a different location. She was very patient and extremely professional.Thank you so much!!! I'll definitely be going to this location should I ever need anything else.”
“I walked into this location to use the ATM and was experiencing issues with my card - it’s nearly expired and old. Kason promptly greeted me and when he recognized I was in a bit of a hurry, he helped me set up a digital card to be able to use the ATM rather than stand in line for the teller. Kason, you’re a natural born salesperson. If you don’t move up in the ranks at the bank, you have a good calling in sales. Thanks for your help. I’ll definitely use this location again.”
“I've had some somewhat long wait times here but over all, the people have been really friendly, especially if they recognize me (I come here a lot for work deposits). I guess I'm more patient than others, it's not a fast food restaurant lol. They also seem to have new people a lot so I imagine getting people trained and sticking around is tough but idk for sure. I hope they're treating employees well, it's gotta be hard working at a bank”
“great branch overall, ive been to multiple US Bank branches in the area and the gentleman with the glasses (cant remember his name) was very polite, helpful, and knowledgeable and was able to step in and help.
my only negative would be there is one lady, shorter lady with black hair, she gave me wrong information on my credit card, she did not seem to know the answer and guessed, and was also talking to another employee, taller lady, during my transaction about another customer and their interaction. she also continued to try to sell me a credit card that I explicitly said I was not interested. this didn't make me feel comfortable and I probably will only go to him going forward.”
10AM - 7PM
8000 Princeton Glendale Rd, West Chester
Banks
“I made a quick deposit but also had some additional issues that I thought could only be resolved at a free standing branch. When I asked the young man in the office about it, he went way above my expectations by fixing all of the issues I've been having and even showed me a better solution to avoid it in the future!!”
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“This is a long time coming. David Langner helped me navigate closing my one mortgage with a competitor and start our new mortgage with Guardian. THIS WAS DURING COVID! Nothing happened fast at that time. Some things were complex but David held my hand and we got through.
Langner is your man. Call him!”