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November 2023 by Somebody'sNobody
The girl who helped me when I came in was knowledgeable about the shoes. I didn't feel like there was much of a selection for wider feet but didn't really get enough time to look. The store was pretty busy and the isles were kinda narrow so it made browsing a bit uncomfortable. I will try again when it's less busy.
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October 2023 by Sara Mudd
Tldr: The discounts at this Merrell store used to include any of the shoes in the store, and they used to carry all their lines. Not anymore.My husband and I came to find replacements for our shoes that we bought at this store a couple years ago. Our shoes are "vapor gloves". We found out that they have "trail gloves" that are also zero drop but have arch support and aren't the barefoot style. That's fine and all- we didn't complain or cause any issues. We tried on the trail gloves and didn't like them as much as the vapor gloves. We commented to each other that yeah, hmm, not loving the trail gloves. Then the lady helping us, who has been oddly judgmental already, was like, "we don't carry the vapor gloves in store because they're so popular. ?Too popular to be in this teeeeeeeny little store. ? You have to buy them online." We have only ever bought our shoes at this particular store so yeah, I didn't realize that I was being so sTuPiD by going here to find that line of shoes. Then she kept working on my husband to sell him the trail gloves. He was like, "I saw these aren't part of your promotion?" She sort of cut him off and said that yeah, there was no sale or discount on *them* but if he bought them for full price he could get another sort of shoe or two for half price. I don't know why she mentioned that because the trail gloves were not part of the discount category ($120 each) and that's all we were looking at buying. Tbh, it was a really strange interaction. Would you pay $240+ at an outlet store for shoes you didn't want?
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October 2023 by Chloe Mudd
Tldr: The discounts at this Merrell store used to include any of the shoes in the store, and they used to carry all their lines. Not anymore.My husband and I came to find replacements for our shoes that we bought at this store a couple years ago. Our shoes are "vapor gloves". We found out that they have "trail gloves" that are also zero drop but have arch support and aren't the barefoot style. That's fine and all- we didn't complain or cause any issues. We tried on the trail gloves and didn't like them as much as the vapor gloves. We commented to each other that yeah, hmm, not loving the trail gloves. Then the lady helping us, who has been oddly judgmental already, was like, "we don't carry the vapor gloves in store because they're so popular. ?Too popular to be in this teeeeeeeny little store. ? You have to buy them online." We have only ever bought our shoes at this particular store so yeah, I didn't realize that I was being so sTuPiD by going here to find that line of shoes. Then she kept working on my husband to sell him the trail gloves. He was like, "I saw these aren't part of your promotion?" She sort of cut him off and said that yeah, there was no sale or discount on *them* but if he bought them for full price he could get another sort of shoe or two for half price. I don't know why she mentioned that because the trail gloves were not part of the discount category ($120 each) and that's all we were looking at buying. Tbh, it was a really strange interaction. Would you pay $240+ at an outlet store for shoes you didn't want?
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July 2023 by Linda Ellison
Love Merrill shoes and even better when on sale.
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April 2023 by Daniel Norris
Walked in for an exchange on a busy Saturday. I was instantly greeted and taking care of. They didn’t have the size I needed, but offered to let me try another pair and ultimately found the right size shoe at another store and shipped them straight to my house for only $5. Best customer service experience at the outlet mall! I’ll be back for sure!
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March 2023 by Al Paul
Great customer service & great deals & can’t forget great choices and selection of shoes. Shops here today while sale is on (can’t beat the price ) such great buys at a great store
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February 2023 by *•Emily•*
Awesome service! Great shoes!
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January 2023 by Emily Crawford
Had to size up a whole shoe size and the walk feels slightly different, but the construction of the shoe definitely feels stronger. Hoping these hold up longer than my last pair bought elsewhere. It feels like a better quality so far.
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January 2023 by Robert Detzel
Great place for Merrell shoes and boots. Decent amount of accessories. Staff is very friendly and helpful.
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December 2022 by Jon Leiend
Nice shoes but now they are spamming me 3 emails a day :-( You had my business now you do not.
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October 2022 by Stephen Haines
Helpful staff and what appear to be great values. I usually wear an 11.5 or 12 (men's), but in a Merrell, size 13 felt best.
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September 2022 by Dale Monroe
Great service. Pretty good selection. It's a true outlet, so they don't have the latest styles. Prices are decent, sales are very good.
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September 2022 by Wendi Bennett
Went in on Friday evening about 7:50. (I did not realize they close at 8:00) Very RUDE employee! He did not allow me to browse. He wanted my husband and I to leave. We did. He lost a sale!
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August 2022 by Scott K.
Great products and customer service. Has great quality in clothing and a proven line of footwear.
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August 2022 by Jeff Anderson
Great place for Merrell shoes. Love Merrell boots.