Merrell offers a positive shopping experience with knowledgeable staff and great customer service. Customers appreciate the helpfulness of the employees, who assist with finding the right shoe size and even arrange for shipping from other stores when needed. The store features good deals, especially during sales, making it an attractive option for bargain hunters. However, some reviewers noted that the selection for wider feet could be limited and the store can feel busy and cramped at times. While the outlet may not carry the latest styles, it provides a solid range of choices at decent prices. Overall, shoppers find value in the quality of the shoes, with many expressing a desire to return for future purchases.
My husband loves this store. I not.so much since I can't find the shoes I want in my size.
April 2026
Krissy and Craig are the best! They are total professionals. Best Customer experience and expertise I’ve had in a retail store in a very long time. I will be recommending this store to all my friends and family members..
February 2026
They went the extra mile to get me the shoes I wanted
