Metro by T-Mobile receives positive reviews for its helpful and caring staff. Customers appreciate the staff members who take the time to answer questions, help with plan changes, and ensure satisfaction. Mina is highly praised for her kindness, helpfulness, and ability to assist with issues like phone repairs and replacements, often going above expectations. Marina also provided excellent service, helping a customer get a new phone at an affordable price. Overall, the staff's friendly attitude and dedication make for a great customer experience at this store.
Steve did a great job with answering all our questions and helping us with switching over our plan ! He takes great care and takes a lot of time for his customers to make sure they are definitely satisfied. He did a great job with us !
May 2023
He was very knowledgeable and helpful... I recommend this store over Brittenstrater!
December 2022
I had an awesome experience with Mina. My phone fell and cracked. She got me a new phone and everything!!! She's awesome!!!!