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“I would like to recognize Tyler at this Verizon store for his outstanding customer service. After literally spending over two hours on the phone with Verizon trying to resolve an ESim issue without success, Tyler was able to fix everything within just a few minutes. He was extremely professional, patient, and knowledgeable throughout the entire process. I was told I would need to purchase a new phone, which I refused. Thanks to Tyler fixing my ESim issue, I did not have to purchase a new phone.
Truly a great representative for Verizon! Ask for Tyler when you go in this Verizon store.”
8AM - 7PM
6244 Wilmington Pike, Dayton
Electronics
“My phone screen was cracked and completely stopped working, I paid about $300 to get it repaired plus the charging port repair. Phone works amazing now! It only took about an hour for the repair and the guy working was super nice. Great place for a fast repair and a reasonable price!”
10AM - 7:30PM
3465 York Commons Blvd, Dayton
Electronics
“Friendly and helpful owners and staff. Their prices are fair and their work was superb and efficient. Will definitely return if needed. Had a battery replaced on an iPhone. Works great now!”
“Lindsey was fantastic! Lowered my overall bill and issues with my wife's phone resolved and arranged to take care of my elderly mother who lives out of town.”
“Amazing business and amazing workers! They were very professional when I came in. I got a new head unit wired in and can say that Michael did an amazing job! Definitely will be coming back and sending people here.”
“They helped me not only find a new to me built in dishwasher but also helped me find someone to install it for me. Great customer service and support I will be recommending them.”
“I recently visited T-Mobile, and I couldn’t be more impressed with the experience! The staff was incredibly friendly, knowledgeable, and patient in answering all my questions.F
ound the perfect plan and phone that suited my needs. The store was clean, organized, and had a great selection of the latest devices. I’m thrilled with my new phone and the fantastic customer service I received. Highly recommend this location for anyone looking for reliable service and expert assistance!””
“I had an excellent experience at Metro, thanks to Abdo's exceptional customer service and expert knowledge. He went above and beyond to ensure I was completely satisfied with my new phone purchase.”
“My wife has a Metro cellphone account and her phone stopped working due to somebody at a different Metro store in Fairborn, Ohio basically totally locking my wife out of her existing smartphone.
However, I tried another Metro by Tmobile store in Dayton on Patterson Road and the person that works there, Abdoo was awesome! He fixed my wife's smartphone in under 45 minutes! He is the person I will go to at the Metro Tmobile on Patterson Blvd in Dayton for future issues with my wife's Metro smartphone. I feel bad the AC was out in that store because Abdoo from the Patterson Road/Blvd Metro TMobile store really did an excellent job fixing my wife's smartphone. Well done! 5 solid stars for Abdoo and Metro by Tmobile in Dayton on Patterson Road. Thank you!”
“Zaina is polite, friendly, knowledgeable, and courteous. Whenever I have a question, she's always attentive and willing to help. We need more people like her in the customer service world. The owner is lucky to have her”
“Thank you so much Savannah I freaking love my
new accessories! My phone case is so much better than the cheap one I had for years. If you all need a great team of people to help you with your phone needs this is the place!”
“Best store visit. TRUTH From Ross was refreshing! He was respectful and attentive to me.I recently Paid off a phone that I had gotten through cricket. I decided to get a new phone. I was looking for the Samsung 23 ultra. I called several of the cricket stores in the area trying to find this phone. When i called one of the stores the employee told me they could order it. If I just wanted to come in and get one. So i was on my way when I was still calling area stores. So I called spoke to ROSS an employee there. He tells me they can not order it and that they no longer carry that phone and to call him back and let him know if they do ?. I got there HE HAD LIED to me! to get me there. When I got there in hooes of me buying an alternative phone! I left!I called Ross back Ross back and he said to come in and would hook Me up. He promised to be as truthful as he can be. I told him I just wanted somebody honest.When I get there the store is a really nice store.He's very polite, Friendly and very nice. He knows his products AND knows them well!Hhe knows what all of them are capable of. He was so much help me choose which one was best for me. he hooked me up with a good case and a charter brick that I needed for this specific phone. He's very intelligent.He watched my price so to stay under thr amount of money. He was very economical.He knew where to stop on the amount to keep me going to the next tax bracket.?He taught me things that I didn't know like, I didn't know that you have to use original cord that came with the phone or it voids your phones warranty. ROSS was an excellent salesman.with me. He is really really good. And Honest and very respecul.that's hard to find! AND He told me if you have any questions call him. And he MEANT it. He explained a lot I didn't know and different features. He explains things really well.I also got everything at a decent price. Not the phone I wanted but I'm OK with this alternative. And case. So Please, please if you're buying a phone. Go to this store and ask for Ross because knows his business. I highly recommend going there anytime you want to deal with cricket. I am in Xenia but it was worth the drive to need anything.A+ Seller Highly recommended That's the only place I'm gonna go from now on. Ross makes it worth the trip.”
10AM - 7PM
1252 E Central Ave, Miamisburg
Electronics
“Nedal was fantastic he was the nicest and smartest person I've ever dealt with in a phone store. I've only had good experiences at this location.
I highly recommend this location over the other one by the Dayton mall they are rude over there”
“The best repair and the cheapest in town I like the service they fix my phone in like 15 minutes and I have the best Repair best Customer Service the guy on the girls they were really helpful. Thank you so much guys.”
10AM - 6PM
200 N Springboro Pike B, Dayton
Electronics
“Traded in my old motherboard and GPU and CPU and got great customer service with excellent payout very pleased with the respect I was treated with definitely will be coming back”
“Christina is very helpful. She took her time to make sure my phone was set up and working as it should. I have been with cricket wireless for years and would recommend it to anyone for the value and quality of service. Thank you.”
“The customer service that was provided to myself and my son between Monday,yesterday and today was top tier. Every associate I dealt with was so kind, understanding, and compassionate. They went above and beyond for my family and they don't know how grateful I am!”
“Excellent service. Went Above & Beyond to help me. I have been in the hospital a few times and got a little behind, I didn't show up when I said I would (couldn't be helped) and they worked with me since I never deferred any payments before and helped me to where I was caught up by paying just what I was able to pay. I know a deferral goes on at the end of the lease but they didn't have to help yet they did! Thanks!”
“Purchased a new phone and Kaylin the sales representative was very helpful. She helped me to choose the phone that best meets my needs. She transferred all my data without any problems. She answered all my questions and was very patient with me.”
10AM - 7PM
6488 Brandt Pike, Huber Heights
Electronics
“Everyone was incredibly helpful and professional. Got me a new SIM card without any hassle, helped with a few other phone/account issues. Gave me info on other promotions without being pushy or overbearing. They had some stickers and suckers out for customers with littles (or adults haha) and it was overall a super pleasant experience.”
“I've always purchased my phone's here and I always will. I'm going to have to pay them a visit in the next few weeks so I can get another phone service with them.”
“I've talked with Dana on multiple occasions and she's always been so friendly and knowledgeable. Good crew overall and would highly recommend to go see them and check out their plans & prices. I was definitely pleased with the money I could save!”
10AM - 7PM
220 N Springboro Pike, Dayton
Electronics
“I was so glad that I chose this service because the merchant understood my situation and the rest was history. The merchant was understanding, kind and reliable enough to get things going. As someone who had service with cricket a long time ago, like in high school days, I'm glad to be back again and start anew.”
“Very great staff! Jim helped me with 2 practice amps. Randy gave me info for lessons. Tom and Maggie both helped and Marilynn checked me out. Everyone had smiles, everyone is welcoming. It has been a class act establishment for years! Thanks Hauer Music!!!”
“I came into your business a week week and a half ago. and was helped by a young man named Chris. I had to come back twice to get my phone activated because it had got blocked by AT&T. He was so helpful and so kind and patient with me. I just want to tell you he is an asset to your business. I really appreciated him.”
10AM - 8PM
131 Mall Woods Dr, Dayton
Electronics
“Pretty normal experience at this Best Buy. Always lots of staff asking if you need help. I come to get the screensaver that has a replacement guarantee. It’s a Best Buy for sure. My first LG tv I got at Best Buy in 2010. It finally passed last year. And the original remote still works on my new LG.”
10AM - 7PM
4056 Wilmington Pike, Kettering
Electronics
“Joseph Johnson was great! After I accidentally deleted my eSIM and was not able to get my phone back working on my own, he was able to figure out what the issue was and quickly fixed it. You’re a life saver Joseph!”
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“Steve did a great job with answering all our questions and helping us with switching over our plan ! He takes great care and takes a lot of time for his customers to make sure they are definitely satisfied. He did a great job with us !”