Advance Auto Parts is praised for its friendly and helpful staff, making customers feel comfortable and respected. Employees are willing to assist with car needs, such as installing a new battery or helping dispose of old ones, often going out of their way to provide good service. Customers appreciate the knowledgeable staff who offer options and guidance, especially for those who may feel uncomfortable in auto stores. The store has been helpful in past situations, including replacing batteries and wipers, demonstrating reliable customer service. However, some find the prices to be higher than expected. There are occasional issues with online and in-store system synchronization, but overall, the store is considered one of the better locations nationwide. Customers recommend this store for its friendly atmosphere, helpful employees, and positive experiences, making it a preferred choice for auto parts needs.
Josh was a freaking life saver!!! The man came out and helped put a new battery in my car! I have never been so grateful to have an employee go out of their way get my the part I need and to install it for me! Thank you Josh! -Robin
August 2024
Staff friendly enough, items overpriced in my opinion. Only use this store because in the past when I was physically impacted they replaced a battery for me and wipers. Appreciate this type of customer service.
August 2023
Billy is the best. He is so helpful and always smiling and friendly.
