Auto Collision Solutions, located in Knox County, Ohio, has been providing dependable auto repair and maintenance services since 2005. The business is known for its focus on customer satisfaction, ensuring that clients feel comfortable and confident in the services they receive. With over 34 years of experience, Rick Gibson’s passion for cars and customer care has helped build a strong reputation, further supported by his son Dann, who has developed his skills over the past 12 years. Together, they prioritize delivering top-quality service at affordable rates. Customers consistently praise the shop for its friendly and helpful staff, exceptional work, and good customer relations. Many reviews highlight the high quality of repairs, whether it’s fixing dents, roof damage, or body and trim work. The team is appreciated for their responsiveness, especially in helping customers navigate insurance processes, and for the clean, finished condition of vehicles upon pickup. Notably, the shop often goes above and beyond by cleaning vehicles inside and out, which customers find impressive. While most experiences are positive, a few reviews mention delays or issues with billing, such as rate increases that affected insurance approvals. Despite these rare setbacks, Auto Collision Solutions remains a trusted choice for auto body repairs in the area, known for great service and skilled craftsmanship.
Excellent service! They kept us updated on how things were progressing, assisted in understanding of the claims process, and returned our vehicle as soon as possible.
October 2023
Top notch work, professional and excellent customer service.
August 2023
This place is awesome. Friendly.helpful. good customer relations. Used them before and they have always did exceptional work. Highly recommend if you need a good body shop.
