Verizon offers a range of mobile services, including 5G home internet, with options to visit their Mount Vernon store or shop online. While some customers appreciate the reliable coverage and service, especially in remote areas, others have expressed dissatisfaction with high fees and mixed experiences with staff. One customer faced challenges returning a purchased iPhone and noted the service costs. Despite these issues, many long-term users find Verizon dependable, even if it comes at a higher price. Overall, the store provides various conveniences, like online ordering and in-store pick-up, but experiences can vary.