October 2021 by Ethan Frye
Didn't have the new Samsung's that we wanted but its not their fault, great service with respectful.
September 2021 by Carol Chumley-Wilson
Had a problem with a new phone. Very quick and courteous service.
September 2021 by Melissa Ensminger
Felt like I was not being told the complete truth about somethings. We would ask a question and was told something else that did not have anything to do with that question. Also felt pressured into buying stuff that we did not want. And felt like there was trickery going on with our plan
July 2021 by Terry Smith
Horrible customer service. Tried to get a new phone for my 83 year old dad who is in a nursing home. I am not on his account and when I needed my questions answered were not helpful. Was actually rude. Too lazy to do their job. I feel bad for any senior citizen who needs help. They wanted me to bring him in even though he can't walk. As long as they are getting their paycheck that is all that matters.
June 2021 by Jeff Schaefer
Mitchell was very accommodating and patient. Knowledgeable and explained everything to me. Sense of humor at good natured ribbing. Overall great experience
June 2021 by Sari Graybill
Tara helped me last week with my phone she was super nice and answered all my questions !! She’s awesome ! ?
April 2021 by Dustin Eades
Went to pick up online order. Was greeted well. I returned within a few minutes to ask about screen protector installation. They were happy to accommodate. Much appreciated guys!
April 2021 by Jennifer Gregio
I was hesitant because of previous reviews but i walked in anyways. Mitchell deserves 10 stars truly. He was attentive and got me in and out in no time!
April 2021 by Jennifer G.
I walked into the store wanting a watch, i left with the watch i wanted. Mitchell gave me the best customer experience. I was in and out in less than 30 mins! He deserves 10 stars!
April 2021 by Mrs. Michele Villeda
Had to take my Mom in and the gentlemen that helped us was extremely helpful.
March 2021 by Sheila Lowe
I had a great customer service experience with Jeff ...Free phone, lower bill, more data, and better insurance coverage for the same price. Jeff, please keep doing what you are doing. We all want more for less and that's exactly what you did. Thank you.
March 2021 by Amy Patrick
We cannot say enough good things about this store and the service. Courtney is always a huge help, very knowledgeable and has a great personality. If he doesn't know something he will do whatever he has to to get the answer and get back with you. We don't go to any other location.
March 2021 by Gina Hogue
I had one of the best experiences ever coming into the Verizon store in Mount Vernon Ohio. I've been in there many many times about several phones but never have I had great service that I had today Thank you to the gentleman that helped me You made my birthday brighter
January 2021 by Lindsay Mapes
Very helpful and got me in quickly.
December 2020 by Shirley Hughes
Gave up Verizon.... just too expensive.