Napoleon Harley Davidson is a trusted and reliable dealership that excels in new motorcycle and Harley-Davidson sales, backed by knowledgeable staff who are also riders themselves. They are committed to providing exceptional service, making them a top choice for motorcycle financing, repairs, and parts. Customers appreciate their customer-focused approach, where honesty and great service are prioritized over profit. For instance, when a customer’s husband needed overnight parking during a storm, the dealership offered this service at no charge, demonstrating their caring attitude. The dealership also stands out for handling warranty and service issues efficiently, often covering repairs at no cost and keeping customers well-informed throughout the process. One customer praised their quick handling of a serious engine issue, with the dealership honoring an extended service plan and making the repair process smooth and painless. Another customer, after experiencing problems with a new bike, received nearly $2,000 in free parts and labor to fix defects, highlighting their commitment to customer satisfaction. The staff’s professionalism and willingness to go above and beyond have earned high praise from multiple customers. Whether dealing with sales or service, Napoleon Harley Davidson’s team is known for their dedication, friendliness, and expertise. Overall, the dealership is regarded as a top-quality, customer-oriented place where riders feel confident buying, repairing, or servicing their Harley-Davidson bikes.
Great museum and collectibles in front of dealership. Friendly staff.
October 2024
Very nice store with a great selection of motorcycles and accessories. Staff was great..very helpful in helping me find a jacket that fits well. I will definitely be returning.
October 2024
Overall excellent experience with this dealership when purchasing my new 2023 Sportster Nightster S motorcycle.
