O'Reilly Auto Parts offers a variety of automotive parts and services. Customers appreciate the store's organization and ability to find specific items, with one reviewer noting the aviation department's helpfulness. However, some reviews mention issues with employee attitudes, describing experiences with rudeness and a lack of assistance. While the store is generally well-kept, there are concerns about the pricing of certain items. One customer expressed frustration over the high cost of a license plate frame compared to online prices. Despite these challenges, a staff member named Janice received high praise for her knowledge and friendliness, highlighting that positive customer service can enhance the shopping experience at O'Reilly Auto Parts.
Got what I needed right away and the staff were really nice when I asked questions.
December 2023
I like the store, allot of turnover of workers. And I wish they would leave their brand favorites to themselves. I'm there to buy parts the should not be bias toward a brand.
June 2023
Had the parts I needed and a little cheaper than other places.