Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in New Albany, OH located at 5385 New Albany Rd W. From tire sales to maintenance and repairs, we offer comprehensive solutions for every make and model. Keep your vehicle running smoothly with services like oil changes, brake inspections, and engine repairs. If you're a New Albany resident and want to experience reliable and affordable auto care tailored to your unique needs, schedule an appointment online and or visit us today so our expert team can take care of your vehicle and get you back on the road. The staff is described as very fast, professional, courteous, and the perfect team. They don't overcharge or add unnecessary repairs, and they always confirm with customers about the work to be done before it's done. Customers have praised the great prices, excellent customer service, and the team's willingness to go above and beyond, such as helping with a flat tire. One customer was impressed by the $500 savings on brake repairs compared to the dealership's recommendation, and they plan to return for additional services.
Wife had a flat tire, they got me in and out and did a great job
June 2026
Wait time vs. appointment time was quite long. Apparently an issue with staffing.Appreciated that an additional service that was needed was covered because it was believed that Firestone tech may have contributed to the issue.
May 2026
An honest and reliable auto care center. They repaired my car in a timely manner.
