Goodwill Industries of Greater Cleveland & East Central Ohio has been serving the Northeast Ohio community for over 100 years. The organization's network of 23 stores supports a wide range of community services and outreach programs, including employment initiatives for people with disabilities, family strengthening services, and rape crisis programs. While some customers express concerns about the pricing of donated items, others appreciate the opportunity to find affordable, gently used clothing and household goods. The stores offer a diverse selection, with customers often able to score great deals on clothing, furniture, and other merchandise. However, the stores can sometimes be chaotic, with reports of children playing unsupervised and even adults sleeping on the furniture. Despite these occasional challenges, Goodwill remains a valuable resource for the local community, providing both affordable shopping options and vital support services.
It's kind of alright. My mom was disappointed when we last went. I think if an item is missing its price tag you should haggle it a little, satisfaction guarantee, y'know. I don't know if everyone would be good with haggles, but it might have helped keep my mom as a customer before we go broke.
March 2026
Lots to choose from, reorganized very tidy . Cute displays. Friendly staff
