The Home Depot serves the community with a wide variety of tools, appliances, outdoor furniture, building materials, and gardening supplies for all home improvement and gardening needs. The store offers everything under one roof for renovations, repairs, and projects. Many customers report receiving awesome, incredibly helpful, and knowledgeable customer care from employees who are a wealth of knowledge, go above and beyond, and provide expert advice and support. Specific assistance in departments like paint, where employees help with color options and necessary steps, is highlighted. However, some experiences note issues with order fulfillment and loading help, where customers had to track down pre-ordered items themselves. The store is noted as a useful spot for finding items like gift cards. Overall, the knowledgeable team is ready to help DIY enthusiasts and professionals tackle any project.
Good service. Someone actually walked us over to the smoke detectors. Didn't listen well about the brand we needed for replacements, but they were nice.
August 2026
Hermes and Steph were wonderful today. Hermes asked me twice if I needed assistance, once while I was waiting outside for my husband to pull up the trailer. These two offered to help load a bunch of wood onto the trailer, which helped tremendously. We were even asked if we wanted a bottle of water on a hot day. Truly appreciated!
July 2026
Five stars for not employing Flock cameras / mass surveillance technology at the Newark, OH store like their competitor in Heath!
