The UPS Store in Newark offers expert packing, shipping, printing, mailbox services, notary, shredding, and faxing. It is locally owned and operated. Customers describe the staff as friendly, polite, helpful, professional, and efficient, providing great and speedy service. Many note it is their go-to place for all shipping needs, highlighting the best customer service in town that is fast, convenient, and makes people feel very welcoming. The store is praised for handling Amazon returns quickly and without hassle, making the experience hassle-free. The environment is noted as sometimes awkward and uncomfortable due to silence, but the staff's warm interactions and jokes consistently make customers smile, creating a pleasant experience.
We talked to the owner and she answered all our questions and concerns. We feel a whole lot better with our discussion.
July 2025
The store is clean and organized and the associates are friendly and very helpful.
May 2025
Absolutely fantastic experience! The staff is incredibly friendly and knowledgeable. Service like this now a days is rare. It’s so refreshing to experience joyful people. Keep up the great work!
