The UPS Store in Newark offers expert packing, shipping, printing, mailbox services, notary, shredding, and faxing. It is locally owned and operated. Customers describe the staff as friendly, polite, helpful, professional, and efficient, providing great and speedy service. Many note it is their go-to place for all shipping needs, highlighting the best customer service in town that is fast, convenient, and makes people feel very welcoming. The store is praised for handling Amazon returns quickly and without hassle, making the experience hassle-free. The environment is noted as sometimes awkward and uncomfortable due to silence, but the staff's warm interactions and jokes consistently make customers smile, creating a pleasant experience.
They were very friendly and helpful at my store location.
December 2025
Great service and knowledgeable and friendly staff.
November 2025
Both ladies that were working today we're extremely helpful in assisting me with my printing needs today! Everyone is always friendly and cheerful every time I come in here!